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Reviews, get directions and contact details for Bathstore Burton On Trent

Bathstore Burton On Trent
Address: 1, 249 Horninglow Rd, Burton-on-Trent DE14 2PZ, UK
Phone: 01283 545500
State: Staffordshire
City: Burton-on-Trent
Zip Code: DE14 2PZ

opening times

Monday: 9:30 AM – 6:00 PM
Tuesday: 9:30 AM – 6:00 PM
Wednesday: 9:30 AM – 6:00 PM
Thursday: 9:30 AM – 7:00 PM
Friday: 9:30 AM – 6:00 PM
Saturday: 9:00 AM – 6:00 PM
Sunday: 10:00 AM – 5:00 PM


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Reviews
Had a decent service in store, however upon haven't it fitted, have had no end of problems. Taps leaking/ radiators rusting/ screws missing/toilet seat rusty/grouting in shower going mouldy after less than a month. The products used nothing but cheap materials. The customer service of the installation department was horrendous, never spoke to so many incompetent individuals in all my life, we spent £30000 on a wet room and bathroom in total, and it took bathstore over a year to contact us back after we had tried to contact them on many occasions. Guy called Chris was very condesending never spoke to such an obnoxious man. Would never recommend such a shambolic company to anyone, just caused a lot of heartache and stress.
7 years ago (23-02-2018)
We had a relatively pleasant experience in-store without any issues and with delivery as well, all was good. However, I've now found that two taps I have been sold are both faulty after my plumber tried to fit them..both leak, the hot water tap quarter turns the wrong way. I have now not been able to stay at my home for two nights having had the whole bathroom removed. Bathstore's post sales, customer service, is absolutely diabolical, not interested in helping at all. No call back after over 24 hours despite 3 attempts to speak to a manager. Really, really poor service and I would never recommend Bathstore to any friends or family after this shambles.
8 years ago (21-03-2017)
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