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bathstore Beckenham

  1. Beckenham
  2. Beckenham General Contractor

Reviews, get directions and contact details for bathstore Beckenham

bathstore Beckenham

Story

Bathrooms matter. That's why when you talk to bathstore you'll soon see that there are lots of things that matter to us. Things like great personal service, inspiration and advice, beautiful design, quality products, expert installation and lifetime product guarantees*. As the UK's leading specialist bathroom retailer for over 25 years, no one knows bathrooms like we do. Why should you choose bathstore? We are the bathroom experts. You can be confident that we will deliver on our promises, you can trust that we'll look after everything from start to finish, safe in the knowledge that you have come to the right place.

Address: Unit G03A, 7 Albemarle Rd, Beckenham BR3 5HZ, UK
Phone: 020 8658 0003
State: Greater London
City: Beckenham
Zip Code: BR3 5HZ

opening times

Monday: 9:30 AM – 6:00 PM
Tuesday: 9:30 AM – 6:00 PM
Wednesday: 9:30 AM – 6:00 PM
Thursday: 9:30 AM – 7:00 PM
Friday: 9:30 AM – 6:00 PM
Saturday: 9:00 AM – 6:00 PM
Sunday: 10:00 AM – 5:00 PM

Update Info

related searches: bath store, bathroom online, bathstore near me, bathroom suites, bathroom showrooms near me, bathroom supplies, bathrooms near me, shower store
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Reviews
TERRIBLE CUSTOMER SERVICE - i went in yesterday for some advice on doing up my cloakroom with a view to buying a new suite from this store but the girl i met was offensive in her indifference towards helping me. She said she couldn't opine, i needed a fitter's advice and Bath Store couldn't provide fitting advice unless i was having the whole room from top to bottom fitted by them. She wore a telephone headset the entire time and couldn't look me in the eye. I left feeling utterly frustrated. I think Bath Store might need to reconsider their sales training strategy.
Had wrong item delivered to me I ordered a mirror and was delivered a cabinet. There is no customer services call centre, with issues directed to the store. When calling the store the phone is often not answered with no opportunity to leave a message. The store was made aware of this error on the day of delivery 3 weeks ago, yet nothing has been done to sort it, despite the fact that I am regularly attempting to communicate with the store via email and phone. Worst customer service I have ever experienced and I will never be using this store again.
Spent a load of money here for two new builds i have around the corner. Obviously only for the weekend DIYer changing a tap!! very poor service, caused a huge delay to my project and feed me false promises on materials turning up. how does it take a week to replace damaged materials?? Why would you send out damaged materials?? complete waste time. Stick to what you know and reliable supply chains, this lot are WEAK link!
Really poor customer service from this store. Delivered goods to the wrong address. Unwilling to help their customer who spent more than £2000 to exchange faulty parts. Paid several visits to the store, phoned multiple times, never called me back or updated me what's going on. Showed no interest to their customers. Please don't buy from them.
The customer service here must be the worst ever!!! I ordered bathroom costing about £2k, first of all the price was changed from when i made the first deposit. The toilet seat was missing, they promised to deliver on boxing day, not a chance. Still waiting for the toilet seat after 2weeks!
Won't pick up the phone or return calls - despite spending £2000 here, the temp is also unacceptably unprofessional.
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