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Reviews, get directions and contact details for Barclays Bank

Barclays Bank
Address: The Howards Centre, Howardsgate, Welwyn Garden City AL8 6HA, UK
Phone: 0345 734 5345
State: Hertfordshire
City: Welwyn Garden City
Zip Code: AL8 6HA

opening times

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 10:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: 9:00 AM – 4:00 PM
Sunday: Closed


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Reviews
never had any problems, computerised system is easy to use, hardly any need to wait anymore, those complaining about the computer systems, need to get a life!
8 years ago (02-01-2018)
I went to this branch as already holding a Barclays account - I wanted to open another account. Guess what? They could process my application because of IT outage! The lady helpful suggestion I do online - wrong! I subsequently found out all accounts applications require you to be in the branch! Very poor... It's dented my opinion of Barclays. 7/12/16 Update: A recent visit to Barclays Welwyn proved a lot easier with a very helpful staff member. Upgrading the score by one one star! 15/12/16 Update:Another visit to Barclays Welwyn finally made me decided to leave Barclays. I had trouble using the mobile app &, I called the Help Line which did not sort the problem out. They gave me a error code to take to the branch - I present this at the branch only to be told 'they new nothing' about the error code. Absolutely disgusted with Barclays....
9 years ago (16-12-2016)
Branch now full of computerized self service machines. Which seldom work and spit back half the notes that you put in, and you have to do a separate transaction to bank cash and cheques. The most irritating thing is that there is the same amount of staff in there as there was when it was a 'normal' branch. Except the staff are now just standing next to the stupid computer showing people how to use it. Could they not have just kept the staff behind the counter and had a couple of machines for people who want to use them??? Personally I like dealing with 'people' and am strongly considering closing my Barclays accounts and moving to a bank where I can deal with a human being over the counter not a computer!
8 years ago (27-03-2017)
Visiting this branch was the worst experience with Barclays for the past 8 years! I was assisted for depositing the money (which was fine) then wanted to change my address while I was there. But the staff actually complained a bit that every time if they help changing address for the customers they need to check everything (before she complained, I did politely say that if it is not because of moving home, I could change it online but things are unpack yet. She said NOTHING after I said that!)... I mean REALLY?! This is the service the bank should provide and to make people's life easier and more convenient. My experience with Barclays in London has always been great, but I was very disappointed today, and I am actually thinking of changing my bank (only thing I wanted to stay with Barclays due to its great service). I did not argue and being unpleasant to the lady, as she looks older than my mom. Maybe it is not fair to blame her as there were only 4 staffs there, and it is in a town... Maybe they have less/no practice with high intensity/pressure work, too chilled with their life.
9 years ago (28-07-2016)
Always helpful.
8 years ago (14-10-2017)
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