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Barclays Bank

  1. Leeds
  2. Leeds Financial Services

Reviews, get directions and contact details for Barclays Bank

"For full details of branch opening hours, including reduced counter hours where applicable, and other service information, please go to 'Barclays Branch Finder'"
Address: 77 Albion Street West Yorkshire , Leeds LS1 5LD, LDS, GB
Phone: 0845 755 5555
State: LDS
City: Leeds
Zip Code: LS1 5LD

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Reviews
Thankyou so much to Abby & Mo for immediately solving my problem. The service was quick and effective and it was great receive friendly customer service. A good atmosphere in the branch as the team members all supported each other.
Bad attitude, I was talking to the customer service on phone and the lady in the call wants to talk to one of members in branch, I passed my phone to a reception lady and she just hang up my phone with really bad service. And the wait in upstairs took ages. I spend the whole morning just to remove my card block!!
The worst ever customer service. Lady at the cashier point is absolute waste of space. Complete useless.....1 hour waiting in the queue of 4 customers!!!!
The worse bank I have ever had the displeasure of using. Still trading off the 'covid' disruption as a mask for it's poor customer service. It has one 'business banking' counter that they allow for everyday use. In a busy city centre, and one like Leeds that's meant to be a financial stronghold it's completely lacking the facilities needed. No wonder Barclays branches are closing down throughout the UK.
It’s hard enough with the shorten opening time of bank, visited the bank at 3.30, an hour before closing time and was told they are closed and to come back the next day!Staff showed no interest in helping customer, typical end of shift service...ITS JUST POOR!
Can't book appointments for any face to face visit, have to just turn up and queue. Takes forever as they seem they've about 2-3 advisors on duty at any one time, dealing with absolutely everyone including the people whose appointments take huge amounts of time. Currently sat in branch having been waiting for an hour already, having initially been given an estimated wait of 8 minutes. Useless.
I am lucky that I have second bank with Nationwide, always busy come back second day, and second day come back next day. Its just useless. Just moved all my saving out to nationwide. Avoid this bank at all cost. They are not really understanding you and trying to help you.
If I could leave a review without a star I would!. Not a bad bank, but the staff were really disrespectful. I really think they could benefit from a customer service course.
Louise service is very rode and unprofessional. Been there for a reference letter. braclays customer service team send me to branch. The lady in the front desk her name is Louise. state way refuse me they don't do it. I kindly try to manage her she was bit rude and unpolite and uprofessional. Finally I got it from same branch.
Serious problems at this branch, employees do their best to persuade you they cannot be of any assistance, prior to you actually advising them of the reason for your visit. In their defense, when they reluctantly bring themselves to look into a matter, they are totally useless, so they do get 5 stars for consistency. Very disappointing, will not have my financial accounts with Barclays again.
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