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Barclays Bank

  1. Ramsgate
  2. Ramsgate Bank
  3. Ramsgate Finance

Reviews, get directions and contact details for Barclays Bank

Barclays Bank
"For full details of branch opening hours, including reduced counter hours where applicable, and other service information, please go to 'Barclays Branch Finder'"
Address: 13 Queen St, Ramsgate CT11 9DZ, UK
Phone: 0345 734 5345
State: Kent
City: Ramsgate
Zip Code: CT11 9DZ

opening times

Monday: 9:30 AM – 4:30 PM
Tuesday: 9:30 AM – 4:30 PM
Wednesday: 10:00 AM – 4:30 PM
Thursday: 9:30 AM – 4:30 PM
Friday: 9:30 AM – 4:30 PM
Saturday: 9:00 AM – 2:00 PM
Sunday: Closed

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Reviews
Fine for everyday banking as long as you don’t need personal interaction. Sometimes all you need is to speak to someone. This is the second time I’ve needed to take time to drive to the branch to speak to staff. Online chat, online banking, pretty much a waste of time. I’m swapping banks when I have researched them more. Personal service is the way forward
Staff at this branch are very welcoming, helpful and friendly. I felt they did their best to ensure that I received everything I needed. The only downside is the self service machines are not like the ones that were at Asda and do not accept coins which was a bit of a pain seeing as I went with a huge amount of mixed coins. I do wish there was a machine like the one that was at Asda somewhere, that machine was really good to use as you could access it all the time the store was open and not just banking hours.
Visited the branch as I had a problem with the app. They couldn't have been more helpful. The problem was sorted out with minimum fuss. I spoke with three members of staff. All of them were really friendly and willing to assist. Probably the best branch of Barclays I have ever had the pleasure to visit.
Ominous. Deal's branch shut today and Tenterden went last week and Whitstable and Ramsgate now shuts on a Wednesday. All the above closed branches shut one day a week. How long before Ramsgate goes. I reckon next year. That's a long old trek to Canterbury and Folkestone or Ashford for a full line branch. I can see Herne Bay going too. Barclays not a bank to branch with if you need physical banking.
Banks are treating customers with contempt let's hope one day a new bank will open that has customer service and we can all leave the banks that have no customer service
What is happening at this bank is some kind of paranoia. There are no people, but the employees have no time for anything. Everything just says online. A lazy band that only a pandemic can cover.Better to do nothing at work and take money for it.
I have been with Barclays Bank for over 30 years and have always found the staff very helpful and informative. The one exception was at the Wood Green branch, but that silly little man didn't get the better of me. The branch in Ramsgate has always been very good. The only misgiving I have with any bank is the reliance on machines in the branch instead of actual people. Please consider the customer, as well as the share holder. Thank you
The staff are always very helpful and have been brilliant throughout the current circumstances doing their best to keep everyone safe and provide a high level of service. Yes you do have to que up outside at times, yes sometimes you do have to wait for 10/15 minutes to get inside but the que does move fairly quickly. If it means being safe with the current times we are all having to live through I would rather that then end up in a hospital fighting for my life. I have seen public/people give the staff some unnecessary thoughtless verbal abuse for having to wait few minutes or when people see the que a little long they don’t even give it a chance or think and get angry. If for a moment people take a step back and think the time used for complaining and going off on one is the same amount of time spent in the que-they would be close to getting inside or inside instead of arguing about how many people are allowed in at one time! Great Branch! Great Staff! They always provide a high level of service and go beyond to assist you where necessary.
Telephone banking made an appointment for a member of staff from the Ramsgate branch to call me at a certain time, well that time came and went .....still waiting !!!! I phoned telephone banking, you must ring the branch and gave me the number....guess what after so many rings it cuts you off !!!! What a shambles !!!! I begrudge putting one star they do not deserve it. I could go on about the reason I need to speak to them but it just gets worse !!!!
3 weeks the cash machine outside it is broken... They do not seem to care.
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