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Bank Of Scotland

  1. Melrose
  2. Scottish Borders Bank
  3. Newtown St Boswells Bank

Reviews, get directions and contact details for Bank Of Scotland

"For over 320 years, Bank of Scotland has supported the people, businesses and communities of Scotland. We are a financial partner to our customers through our network of branches, internet banking and mobile app, as well as the mobile branch service.To find out what accessibility services are available in your local branch, search for it in our branch finder."
Address: B6398, Newtown St Boswells, Melrose TD6 0PG, UK
Phone: 01835 823013
State: Scottish Borders
City: Melrose
Zip Code: TD6 0PG

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Reviews
I've been using the bank of Scotland for a number of years now. Usually I have a present visit, but this branch in particular is quite awfull. I got there 10 minutes after they were supposed to open, but they hadn't there was a problem with the door. There was a women waiting outside who was very rude to me. I ended up waiting 40 minutes until the staff finally went in. After that they didn't let anyone in for at least 20 minutes so they could 'set up'. We'll there was me and 3 older people standing in the freezing cold waiting for them to open and when they finally did, the staff there were so condesnding! Won't be using this bank from now on.
Can I just say, I paid a visit to the bank of scotland today and was bullied into using a machine instead, I clearly stated that I'd rather use a teller as I was at the desk already but they both insisted that I use the machine. I expressed my displeasure at this but it completely ignored!!!! I must say it is the worst customer service I've ever experienced!
Had an appointment to talk about a few services. Left very satisfied and even got introduced to the branch manager!
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