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Reviews, get directions and contact details for Bangor Health Centre

Address: Newtownards Rd, Bangor BT20 4LD, UK
Phone: 028 9151 5430
State: North Down
City: Bangor
Zip Code: BT20 4LD

opening times

Monday: 8:30 AM – 6:00 PM
Tuesday: 8:30 AM – 6:00 PM
Wednesday: 8:30 AM – 6:00 PM
Thursday: 8:30 AM – 6:00 PM
Friday: 8:30 AM – 6:00 PM
Saturday: Closed
Sunday: Closed


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Reviews
Attended yesterday due to asthma symptoms. In area visiting family so not registered at practice. The staff couldn’t be more helpful, unfortunately I can’t recall her name but the lady on reception with the enviably neat pony tail was fantastic. Nursing and medical staff also great they had good understanding and a compassionate ear. Patients in this catchment area are very lucky indeed.
I'm with Abbey Family Practice and honestly cannot sing their praises high enough especially Dr Hutchinson, she is such a lovely and caring lady. I have suffered for over 20 years with back pain and every GP I've seen has put it down to wear and tear, ive also had a few physio sessions which did not work, last time I went to the physio at this practise I got the feeling that I was just an imposition because she told me that looking at my xray results there was damage that she would expect in someone over 50 but when I spoke with Dr Hutchinson re the xray results she said its no wonder I'm in pain as I have osteoarthritis on both sides of lower spine and severe significant disc spacing meaning I've no disc and it's bone on bone, I actually cried over the phone while speaking to Dr Hutchinson as even though I'm in constant pain I now know why. Other than this all in all I think staff are amazing, receptionists are absolutely lovely cannot fault any of them. So glad I registered here when I moved to Bangor 7 years ago.
Been with this doctor my entire life and despite needing a GP plenty of times, I've only ever been able to get one a couple of times. The most recent time I got an amazing doctor, she made me feel so validated and supported, I wish I could get her every time-or remember her name! But the main issue is actually getting through to them. It's impossible. Today alone I called over 100 times during the allocated hours to speak to someone which is only half an hour! And got no answer which is completely normal here
I do not usually leave reviews but so many negative I felt the need to balance a little. I had trouble getting through on phone for over a week but tried few times got appointment within a few weeks which is normal for NHS as not urgent they are very busy doing bloods in blood clinic did not go to treatment room. nurses very good and lovely. passing reception area heard man being rude to receptionist trying to speak to a doctor. The queues were all very long and we all need to calm down and give the staff a break they are doing their best.nPeople seem angry when told their needs not very urgent. The medical people must prioritise folks and be fair to everyone and there are some very sick people who are much more urgent. shouting at staff is rude and stressful and upset me to hear that and small children about. Wise up.nIn blood room sign up to say number who do not show up for appts, this was shocking and a waste of time make mor effort. Management and staffing not prob of nurses yet they get stick from all of us so complain to those who can do something about it. Gp receptionists you can see are stressed out. Kenny good doctor my husband’s doctor Dr Chapman also very good staff lovely on reception desks always politely explain how it is which is all you can ask for. I am also sure GP never 9 to five job. NHS is on its knees read the news folks and think before you holler at staff there are signs to remind you everywhere short staffed not just here.
Had to take a day off work to phone these clowns..n44 min waiting on the phone only to be told no more 'slots' available phone back tomorrow..what a shambles..gp's getting lazy since covid!!nNever had this problem 4/5 years ago!!!!
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