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Balaka Restaurant

  1. Winchester
  2. Winchester Indian
  3. Winchester Pakistani

Reviews, get directions and contact details for Balaka Restaurant

Address: 75 Stoney Lane , Winchester SO22 6EW, HAM, GB
Phone: 01962 859606
State: HAM
City: Winchester
Zip Code: SO22 6EW

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Reviews
Beautiful food and lovely staff! What more could you want? The food is consistently perfect and full of fresh flavour. Best Indian restaurant in Winchester. The staff are so friendly and down to earth, whether take away or dining in, the guys and girls at Balaka always make a memorable experience. More than just a take away restaurant
Balaka has now changed ownership and has a new name. Gurkha Spice. Brad and his team looked after us well with some friendly service and lovely food on their opening night yesterday.
Gave Balaka yet another chance hoping that they may have improved after several disappointments. Nope. They delivered the wrong dishes and I was then told by an aggressive and rude employee that they would make the dishes I was missing and deliver in 15 minutes from past experience I know that means 30 minutes at best. They didn’t seem to mind that that would mean the rest of the food would be cold. The employee refused to let me speak to a manager and told me I would have to wait for my food and I could complain as much as I liked. Do yourself a favour and give them a very wide berth.
Food is good, although older version with smaller chunks of meat was better. Website lets you pre-order for 1655 then when you call they say restaurant delivery from 1730! Fix that please. I got my order at 1745 not funny
Food ordered to be left on doorstep and doorbell to be rung. Waiting time was 75 minutes. By chance I opened our front door after approximately 1 hour to find the order on the doorstep, our doorbell had not be rung and no sign of the delivery driver. The food was barely lukewarm, the naan like rubber. I phoned Balaka and was told that the person would investigate with the delivery driver and get back to me. I am still waiting for a call over 24 hours later. Very disappointing all around and not what was hoped for as a Father's Day treat.
Service was a bit cold, and couldn't get them to pay any attention to us once they got busy. The food was a very mixed bag. The tandoori was fine, but the curries were strangely sweet and slightly off-putting. Overall not recommended.
We ordered the delivery for two and half an hour, and had three phone calls to the restaurant. Everytime they are saying it’s on the way of delivering. The last phone call they made excuses saying that the internet has sort of connection error, while in the second call they said it’s going to be five minutes until it is delivered. And the their service attitude is astonishing, the woman who picked up the phone call literally said ‘our driver boy is busy, you know.’ And the man is literally arguing with me. The food probably wasn’t even started cooking because that man literally readily offered us a refund. What a joke. Hope this restaurant goes bankrupt soon.
Wow! What an amazing restaurant! The customer service is one of the best and all the staff go above and beyond! After waiting for 40 minutes for a taxi that was meant to be on its way our curry was cold so the restaurant insisted on making a fresh one with no extra charge! It tasted divine and we all throughly enjoyed it! We will definitely be back very very soon and could not recommend this restaurant enough! Thank u Balaka! From Mr Rowlands
After some disappointing experiences a few years ago, I have now been back to Balaka three times in the last three months, including for my birthday in November, and I feel confident to say that the place has got it's mojo back. Each time we have visited the food has been excellent - plenty of perfectly cooked lamb in my madras, flavoursome sauces, fresh vegetables, and really crispy/soft tasty garlic naan - and the service friendly and welcoming. I'm really pleased to have rediscovered a great local curry house, long may it continue!
Quite possibly the best curry in Winchester. Cheaper than the city centre Indian restaurants. Brilliant family feel and fantastic food. Interesting menu with some unique dishes alongside the usual classics.
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