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Reviews, get directions and contact details for Bagel Factory

Bagel Factory
"All Round Goodness"
Address: Dundrum Town Centre Sandyford Rd , Dundrum 16, D, IE
Phone: +44 12164257
State: D
City: Dundrum
Zip Code: 16


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Reviews
Love the bagels everytime! The elderly gentleman serving me, with the beard is one of the nicest people I’ve met! I didn’t catch his name but he is very sweet and made a delicious bagel!
Its always juicy and the choice of the bagel bread you choose . Try always the new bread of choice to see the difference in your taste buds . Ask for more tomatoes if required to make it more juicy and tangy The staff are so friendly to help you make you the best bagels of your choice Try the Mexican chicken or mushroom melt as always the best #Bagel #BagelFactory #Dundrum #Dublin #Food #German #Ireland
I ordered the "Stars N' Stripes" and I have to be honest, it was very poor quality. The "crispy bacon" as it's described in the menu, was definitely not crispy, it was borderline cooked. The next problem was the bagel, it's supposed to be toasted and crunchy, but this wasn't toasted at all and really stale. I didn't finish the bagel, was really dissatisfied. For the record, I've eaten there before, and had this exact bagel on a few different occasions and it was delicious, but this time it was really awful so felt I should leave a review with the hope of the high quality which was once there returns.
Got the order all wrong, I emailed them got no reply, don't ask for mor than one bagel at a time because they are so busy talking to their colleagues they for get the order. Very poor quality of service and no follow up.
Really nice bagels, I’d definitely recommend going here for lunch!
Excellent every time. Recommend the pizza dough bagel with anything.
Ordered the eggworks.. bagel itself was cold but the slop which is all it can be described as was like it had been nuked!! They base of the bagel was a soggy mess with all the slops run off. Coffee was luke warm and even though there was loads of free seats, they were all were filthy.. avoid this place if you value your health
I went here for lunch and ordered a turkey crispy bagel and it was absolutely fantastic! The staff were friendly and very welcoming. I would reccomend a visit here
I recently purchased the vegan supreme bagel from your shop in Dundrum. I asked the staff what bagel was vegan friendly as I'm allergic to dairy. They were extremely rude and unhelpful. Replying rudely with "I don't know" when the allergen list was in front of them. I asked them what bagel compliments the vegan ingredients? No reply. I checked through the allergen list myself and found majority are vegan friendly. So I was happy to tell the ladies that all bagels are vegan friendly except two - with zero response, just ignored. I'm a friendly person who rarely gives out and never posts negative reviews, but this was the worst customer service I've ever experienced.
Counter staff are rude. No 'hello' or 'good morning how can I help ?'. The lady I dealt with mumbled at me from behind a mask she was behind a perspex screen. Several times I had to ask her to repeat what she said. Food tasteless breakfast bagel. Coffee lukewarm and bland. At least two tables near me had not seen a wipe in a while. Shopping trolley in the middle of seating area containing God knows what - I think the guy with no mask was doing something with it. Same guy behind counter had no mask. I will NEVER go there again. I only give one star because so far I have not felt any ill effects of the food !!
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