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Bacton Transport Services Ltd

  1. Stowmarket
  2. Stowmarket Moving Company

Reviews, get directions and contact details for Bacton Transport Services Ltd

About

Bacton Transport Services provides a range of vital road haulage, pallet freight and contract distribution services throughout the UK and Eire.

Address: Tomo Industrial Estate, Tomo Rd, Stowmarket IP14 5AY, UK
Phone: 01449 618210
ku.oc.notcab@ofni
State: Suffolk
City: Stowmarket
Zip Code: IP14 5AY

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Reviews
Customer service absolutely shocking to say the least, they were given clear instructions for delivery, not to send a big 18 tonne truck as it wouldn't fit down the roads where we live and to send the smallest truck, they didn't listen no call from driver until I chased the company from the office, the staff were rude and lied and told me they had sent a small van, upon speaking to another chap in the office he said he had sent and 18 tonne and wasn't going to force the driver to deliver my items, so when I informed him there were notes to say to send a 9 tonne van he looked and said we'll you will have to wait until tomorrow now, so my husband called them and spoke to a lady in the office she assured us that we would get a call back which we didn't, and we called the company who we purchased our goods off they spoke to them and assured them we would have our delivery next day in the am, and the driver would help to bring the large items in, so we waited and waited the next am no delivery so I called them being transferred to different people each one ruder than the last, to be told he is on a break and will deliver when he is ready so an hour or so, this is now 2pm, so 230 arrives and the driver turns up what a lovely chap he was extremely helpful and very new to the company a different driver than the previous day, but soo helpful, was told by the company under no certain terms make it the last delivery of the day and do NOT help them with the item, from the drivers mouth, so although the office staff are rude and shocking the driver on the other hand was fab, that's y I have a 3 star I wish I could give the driver a 5 and office 1 but no option for that so my stars are for the driver x
8 years ago (27-09-2017)
Excellent service, brilliant driver!
8 years ago (01-02-2017)
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