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Avon & Wiltshire Mental Health Partnership NHS Trust

  1. Bristol
  2. Wiltshire Health

Reviews, get directions and contact details for Avon & Wiltshire Mental Health Partnership NHS Trust

Address: 3 Petherton Rd, Bristol BS14 9BP, UK
Phone: 01275 796200
State: City of Bristol
City: Bristol
Zip Code: BS14 9BP

opening times

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 8:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 8:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

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Reviews
When I first started using this service about a year ago the staff were beyond useless, had no compassion and the receptionists believed they knew better.. however since then it is massively improved, the receptionists and staff are now very efficient and friendly. Maybe due change of reception staff or retraining?
8 years ago (31-05-2017)
The staff here exspeclly the receptionest are useless very rude and abruct does not know how to talk to patients absoulty give this servise a wide birth
8 years ago (08-08-2017)
The wait times are long in order to get help, but this is down to their funding. Outside of that I've only had a good experience with my particular workers, who have gone out of their way to protect and look after me during my dark times and life-long struggles. One saved my life. I'm starting to get good therapy and a huge team going beyond the call of duty to get me what I need, and I am thankful.
9 years ago (19-12-2016)
The staff at Petherton Resource are absolutely useless. I have been waiting 7 months to see a Psychiatrist for a diagnosis and hopefully, some sort of therapy. My two Specialist Recovery Navigators, who are also CPN's seem committed to misunderstanding me. You are supposed to have a meeting every two weeks and a telephone call in between for half an hour. It will 36 days from my last appintment to my next. The CrisisLine staff who you are encouraged to call if you are in a Crisis, are hopeless, as they seem to have no idea how to calm, reassure and encourage people who are struggling with mental illness. All the staff have have made me feel even more depressed and anxious, and I will be taking Advice from Mind and hoping to getting therapy from somewhere else. It is too little too late... with these people...
9 years ago (30-08-2016)
Bear in my that there only 4 staff dedicated to the entire southwest for the ADHD services, slow times are a lack of funding and staff not due to incompetence. It took 12 months on the waiting list but my actual experience of the appointment and diagnosis was good although reciept of the report is proving slow...
9 years ago (12-08-2016)
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