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TSB Bank

  1. Perth And Kinross Atm

Reviews, get directions and contact details for TSB Bank

TSB Bank
"At TSB we are here to help you make the most out of your money, so you can get more out of life. Whether you are looking for a new financial product or a smarter way to bank online, explore your options and see how we can help you today. Due to the current outbreak of COVID 19, we have had to make some temporary changes to our branch opening hours. Please click through to our website to ensure you are seeing the latest operational hours, and where closures might affect you."
Address: 32-35, St John's Centre, King Edward Street, Perth PH1 5UG, United Kingdom
Phone: 01738 799998
City: Perth
Zip Code: PH1 5UG

opening times

Monday: 9AM–5PM
Tuesday: 9AM–5PM
Wednesday: 9AM–5PM
Thursday: 9AM–5PM
Friday: 9AM–5PM
Saturday: 9AM–3PM
Sunday: Closed

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Reviews
Went to get a large amount of cash out today and was told the teller closed at 4. Shocking as nothing online about this. Why open til 5 if you are only guiding people to cash machines after 4?
Too belt and braces now. All machines over one wall and one teller on duty who said I had to have an appointment to , what I consider , used to be simple ! My uncle was chief teller at the Tay street TSB branch and my husbands uncle was branch manager of TSB Cupar Angus Branch . These were the good old days in banking ! When there was a manager !
Not much point in trying to call the Perth branch - they don't take any calls at all. Trying to assist my frail elderly parents who need to speak to the bank, by trying to save them a trip to the bank but they literally NEVER answer the telephone. COVID is not an excuse for failing to answer the phone September 2020 - the branch is open normal trading hours. Zero concept of customer service. Been tying to get through to them on the phone for 3 days solid.
I've just switched to TSB, went in today at 4.50pm to pay in a cheque, Linda was so helpful - she talked me through unlocking my card, and changing the pass number and also ordered me a cheque book, all with a smile! Many thanks, I'm impressed.
Very low service , I couldn’t withdraw my money , 100 questions why ? Are you sure ? ……….
Had a problem with fraudulent behaviour in my account and reported it to a staff member named Joy I had my money refunded by their efficient team in 20 mins.
Been waiting for someone to phone me about POA for 3 months but keep getting told that "we are busy helping customers right now " head office have left emails for them to get in touch but no response. Not good enough for TSB the customer service has gone down hill badly
Poor show TSB! After breaking down on my motorcycle today, you refused to transfer MY money to breakdown company leaving me stranded miles from home with no cashpoint any where near me. I and my family will be closing all our accounts on Tuesday.
Fraser is always the highlight of my day there is nothing he can’t help me with. Always great costumer service .
In 2018 I was told that a cheque for 17k was unrecoverable. Head office apologised and gave me compensation for the distress caused so 5stars to them!
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