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Asos

  1. London
  2. London Removals

Reviews, get directions and contact details for Asos

Asos
Address: 18 Boscombe Gardens , London SW16 3NW, XGL, GB
Phone: 0800 699 0098
State: XGL
City: London
Zip Code: SW16 3NW

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Reviews
I have ordered pants for a gift, at first glance everything was fine, but when I delivered the gift the pants were missing a button and it was also noticeable that they had been used before, since the pockets contained sand. In the end I didn't return it because they didn't have any more sizes, the person liked it and decided to put the button on it. I had a very good opinion of the page, but this experience disappointed me.
Iconic building with great architecture and history. Wonderful company to work for.
I placed an order for Black Friday, without giving me a reason they canceled it and they say that they will refund the money in 10 days which will affect my Christmas shopping leaving me without the right to enjoy these sales since they do not give me a solution and neither the money immediately to be able to solve with another company. I think it's a big scam. Apart from without any logical explanation
I would give 0 if I could. I waited from November and it is January now for my refund but it is still not processed yet. I ordered my wedding dress and some party dresses with them. They came in so late when I was already out of country for my wedding. I talked to customer service a zillian times but none of them at least was tryin to help. Especially that manager Gladys and her subordinate Tristan were so incompetent to tell me I have to wait until late Feb although the previous agent had gave me an ultimatum for a manual refund. They were absolutely the worst customer service I ever dealt with. Never shop with asos again. Do not buy from them, at least if you shop for an important plan.
Blocked my account after only half my order arrived on time- had been told remaining items would either be resent/refunded. Was promised a refund, had account blocked and told to cover costs of any returns. Was then told that the blocking of my account was being reviewed- have since been told that was a complete lie. Now having to attempt to resolve the issue through my payment supplier.
The worst company I've ever worked with. The item was not delivered to my local shop as I requested, then the courier company delivered it to my home address where I did not request. I was not able to pick up the package and it has been lost. Despite their promise to refund me, ASOS blocked my account the next day and asked me to claim it through my bank.
Would give zero stars if possible. Missing parcel. Company uses Evri as their courier who are totally unreliable. ASOS customer services have just repeated the same nonsense each time I’ve contacted them in the last 2 weeks ie ‘your parcel will arrive in the next 2 days’.Been told 3 times the issue had been escalated with Evri, then told today this hasn’t happened. No way to escalate the issue or speak to a supervisor. After this experience I will never use ASOS again. Avoid.
Terrible delivery experience. They pass incomplete address to DHL which delays delivery and becomes a nuisance. On another occasion when they do pass the correct address, their supplier - DHL delivers really poorly they try at time different than promised and even though house being full - the delivery person claimed nobody was there. I gave them 2 chances and have no appetite for more disappointments. There are other shops. @Asos - you’d be better off if you owned the CX a bit more.
Canadians beware!!!!! Do not shop at Asos. You will not be able to get your refund from customs as thier website states if you choose to refund your products. You will only receive refund for what you purchased. I paid $613 in customs fees and have not been able to get anything back despite all efforts. No help from Landmark global or Asos. Your request WILL be denied as Landmark global the courier they hire to ship to Canada does not respond to any requests for documentation you will need to obtain your custom refund from thr Canadian Border Service Agency CBSA. Terrible company! They should be using another courier but clearly do not care about any of the Canadian customers enough to do so. CBSA mentioned they have so many unresolved or denied cases due to the fact Landmark/Asos have not helped canadians produce the customs documents proof of import and export required for them to provide the customs fees refund. Just shop somewhere else. Not worth it. All the best! Rachel
Absolutely dreadful service, converted a £25 all for one voucher to as asos voucher to purchase a pair of shoes. Voucher came through straight away from all for one. Went to enter voucher onto my account and site crashed and I recieved a pop up saying try again later. I went back on to enter voucher and it popped up saying voucher code already used. I've contacted live and chat and emails now on a number of occasions and they palming me off each time. I'm absolutely furious that they're quick enough to take your money for a voucher yet won't help you resolve. Absolute robbing company!! Stay well away
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Asos map

Directions to Asos with public transportation

Kempshott Road 50 meters
109
250
255
50
G1
N109
N250
Streatham Common High Road 250 meters
109
250
255
50
G1
N109
N250
Arragon Gardens 260 meters
109
250
255
50
G1
N109
N250
Greyhound Lane Streatham High Road 320 meters
118
60
N133
Albert Carr Gardens 480 meters
249

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