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Asda Waterlooville Superstore

  1. Waterlooville
  2. Waterlooville Atm

Reviews, get directions and contact details for Asda Waterlooville Superstore

Asda Waterlooville Superstore
"Asda Waterlooville Superstore is part of the Asda group; one of Britain’s leading grocery retailers. Asda offers great prices and quality products helping customers save money & live better. Visit us in-store and get groceries delivered to anywhere in the UK, or collect from your local store or petrol station at a convenient time for you."
Address: Portland Rd, Waterlooville PO7 7XR, UK
Phone: 023 9225 0741
State: Hampshire
City: Waterlooville
Zip Code: PO7 7XR

opening times

Monday: 7:00 AM – 11:00 PM
Tuesday: 7:00 AM – 11:00 PM
Wednesday: 7:00 AM – 11:00 PM
Thursday: 7:00 AM – 11:00 PM
Friday: 7:00 AM – 11:00 PM
Saturday: 7:00 AM – 10:00 PM
Sunday: 10:00 AM – 4:00 PM

Update Info

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Reviews
Hi I would like to recommend Pat in your optical department for a good service award if you have such a thing. I visited just under a year ago for two pairs of glasses only to find that they didn’t really fit comfortably but soldiered on. It got to the point that I couldn’t continue putting up with the discomfort so I decided to go back. After speaking to Pat she said that they are not the right size frame and then proceeded to help me choose replacements to which I am truly grateful. I’m now looking forward to getting my new glasses. Well done Pat
Click and collect was an awful experience. Rude and very grumpy lady who couldn't be bothered to help. Luckily a lovely lady called Donna came to my rescue and went out of her way to help me.
Very disappointed today that my Blue light discount was refused at the self check out for a total discount of ....... £3! A lady named Wendy, who was apparently the manager, was extremely rude to me when I tried to clarify why the discount was denied. I had provided proof of my blue light card on the app alongside my card I was using on the Barclays app with the exact same name on both. I was told that I have to have a physical bank card in order to obtain the discount and told to check the terms and conditions in a very sarcastic manner. I even showed Wendy my bank account, she looked at the details including the name and amount in my account and STILL declined with the excuse that 'I still need to see your physical card'. Overall, pretty disgusted at the woman's attitude. Management should be approachable and welcoming - not patronising and sarcastic towards customers. It wasn't the discount that annoyed me the most, it was the dismissive attitude - I'd like to think that in this cost of living crisis, when someone is proving their entitlement to a discount that is just £3, that the person would not be humiliated and refused. Nice one asda.
Waterlooville store is the worst on the planet. As soon as my yearly pass ends, I’m off to Sainsbury’s. Todays order turned up but they forgot to leave our frozen goods. Phoned Asda Waterlooville but if you say your a customer at automated prompt, you get told to go online which is also a waste of time then they cut you off. So I pretended to be a supplier and got through to someone who put me through to online one. I was then promised my order would either be delivered by the original crew or it would be delivered by someone else or failing that the person on the phone would deliver on her way home. Now 1900 hours and I have just phoned the store - xt 240 and no reply. We have a time slot of 0900 - 1000 and across the year we have had them turn up anywhere from 0830 til gone 11. Once, they didn’t even bother turning up and I had to go to the store. APPALLING SERVICE THAT I CANNOT WAIT TO LEAVE. Tasha, my shopping is now sorted after I had to phone up the following day to speak to the person who promised me that she would get my missing items out. Once again, trying to speak to someone as a customer is impossible. This time I pressed 2 - a colleague of Asda and Hey Presto someone answered. Asda’s customer care has really gone downhill in the last couple of years. I have sent a letter to the CEO to see if he will end my nightmare by refunding the remaining 3 months on my shopping pass so I can go to a supplier who appreciate me as a customer.
Awful experience, waited over half an hour at the pharmacy with only 5 people in the queue to be told they can’t help me as they’re under stocked, got some paracetamol & ibuprofen, paid on the self check outs for my cash to be swallowed with no trace. The lady ‘helping’ was rude and making me out to be a liar. Said they’d check the cameras the following day and phone me back, I asked why the couldn’t check the cameras now and she claimed it was impossible… I bet the could check the cameras if I had stolen something! Received a phone call the following day confirming that they had my money and to come and collect it, I can’t collect it as I live too far away, tried phoning but it just gets disconnected… Is there an email to contact someone who can help? The lady who was ‘helping’ needs to find a new job or retire
Dirty smelly Toilets Asda waterlooville always had nice clean and fresh smelling WC’s , this is no longer the case you have to hold your breath to use this facility now , it looks like they have no bleach left on there shelves , come on ASDA get them WC’s smelling sweet again
After purchasing our shopping and filling our trolley we came down the slope to the car park where the trolley locked as we pushed it off the curb a drop kerb would have been helpful My husband had to go and get the car so that we could load our shopping . There were several empty trolleys there so others must had the same problem. We have always come down that slope and not had that happen but if cars are parked you can't get through and have to walk around on the road which is not safe , even if there is a space the curb again needs to be dropped . Hope to hear from your manager to see if this can be rectified. Thank you
Car parking is an absolute joke. Spent over 1hr trying to get out if the carpark. No staff to support out the issue Unless the store sort this issue MANY people will go elsewhere
Ok but they have problems with shopping trolleys namely no small ones. I keep being told that they are on order.
Got A click and collect , had a few ready meals for lunch at work and fresh veg , all dated with in 24 hours , times are hard but there making things even harder
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Asda Waterlooville Superstore map

Directions to Asda Waterlooville Superstore with public transportation

Precinct 120 meters
37
637
654
8
D1
D2
Victoria Road 130 meters
37
39
7
8
Precinct 130 meters
37
39
7
8
Victoria Road 130 meters
37
39
637
654
7
8
D1
D2
Forest End 220 meters
39
8

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