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Asda Swanley Supercentre

  1. Swanley
  2. Swanley Finance
  3. Swanley Atm
  4. Swanley Clothing Store
  5. Swanley Cafe

Reviews, get directions and contact details for Asda Swanley Supercentre

Asda Swanley Supercentre
"Asda Swanley Supercentre is part of the Asda group; one of Britain’s leading grocery retailers. Asda offers great prices and quality products helping customers save money & live better. Visit us in-store and get groceries delivered to anywhere in the UK, or collect from your local store or petrol station at a convenient time for you."
Address: London Rd, Swanley BR8 7UN, UK
Phone: 01322 668526
State: Kent
City: Swanley
Zip Code: BR8 7UN

opening times

Monday: 7:00 AM – 12:00 AM
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: 12:00 AM – 10:00 PM
Sunday: 10:00 AM – 4:00 PM

Update Info

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Reviews
Experienced terrible attitude from staff member Nicky, totally uncalled for. I politely referred to whether clear signposting could be available for the basket area that was caudorened off. I was totally ignored as if I did not exist.nnShortly afterwards another customer was shouted at my another member of staff repeatedly, for using a basket that the staff member stated is for staff.nnDefinitely poor customers service this evening by the individuals involved.
Visited 26th January 2024nAbsolutely terrible store with extremely rude staff, i popped in Friday at 10:30pm store shuts at midnight, but on this occasion i was ushererd out of the store by an Asian lady saying that the store closes in 3 minutes and could i make my way to the till, she then walked off to usher more customers out of the store, id only done a bit of shopping and needed bread, everything else could wait till another day, so i asked a different member of staff if it was ok to get some bread she said it would be ok then the Asian lady starts usering me out again, so i said i just need bread and asked why they were shutting at 11pm she said everyone needs to leave because they cant sell alcohol, I wasn't buying alcohol but was still ushererd out, I tried asking staff why the rudeness and when they close and most were clueless.nSurely a sign as you come in or a tanoy message would have been nice, even the security could have said something as customers walked in, as I left a customer tried to get in and the security man was very abrubt saying come back at 6am, I and others tried to ask where the opening times were displayed but the security staff just blanked us. Also if visiting at night the car park only has 2 lights working and they are at the very end of the car park nowhere near the store.n2 pictures show the lights not working phone nightmode kicked in so picture looks bright when in fact its very dark, other picture is security just walking away when people had asked why they closed early.nNext time I visit I'll video record my experience and upload to YouTube.
5 stars to the pharmacy staff who went above and beyond to help me with a private prescription. Very helpful, communicating with me throughout the process despite how busy I know they are. Special thanks to Emma who dealt with my initial request. What a fantastic team.
Shambles of a store - a few notes from my visit todaynn1. Doors locked at the smaller car park end. Plenty of trolleys but would have had to walk it through the market area so decided to get a trolley at the other endn2. Other end - no trolleys so had to go rummaging around in the car park to find onen3. Finished shopping and queues down the aisle to pay as hardly any manned tills open. Queued for 20 minutes to pay.n4. Left store and had to then take trolley through market to get back to the car. Trolley wheels locked as soon as I left the store. Had to leave my trolley to get security to unlock it.n5. Got to the other end and trolley locked again - repeat of last point whilst trying to find security guard.nnThe store is worsening by the month with management who don’t have a clue about customer service / manning tills or stock levels.nThey really don’t deserve to have customers.
Like all the supermarkets it's impossible to talk to someone on the phone. listening to ludicrously jolly voice telling you you have lots of options, but none you want, is frustrating and makes me not want to shop here at all. Bring back having a human on the end of the phone!!!
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