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Reviews, get directions and contact details for Asda Harrogate Superstore

Asda Harrogate Superstore
Address: Bower Rd, Harrogate HG1 5DE, UK
Phone: 01423 524243
State: North Yorkshire
City: Harrogate
Zip Code: HG1 5DE

opening times

Monday: 8:00 AM – 12:00 AM
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: 12:00 AM – 10:00 PM
Sunday: 10:00 AM – 4:00 PM


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Reviews
Rude and patronising. And very slow service without an apolgy. Not all of the staff are like this but the lady who served me didn't know what eRD was and tried to blame me for my medication not being available when it was clearly a GP and pharmacy issue. Every month I have had problems so I have now changed pharmacy as I just want a convenient way to pick up my monthly medication.
Went around December 2024 for Christmas spirits. The store was absolutely freezing everywhere. Not sure what was going on or if someone had forgotten to turn the heating on but even with several layers of clothing on I could really feel the chill and it looked and felt bleak throughout. Couldn’t wait to get out of the store and back to my car. Certainly not conducive to browsing and impulse buying! So counterproductive in my view if about saving the store money by turning off the blowers. Felt really sorry for many elderly customers I saw struggling with the cold and the staff on the shop floor.
It wasn't the worst store I've been in, but I would recommend other places in the area.nnSome of the discounts didn't work and the reduced products are very low quality and should be in the bin already
Liz and a few other staff seem fabulous and helpful! Some management however seem to flounce around seeming a bit bossy to their staff which probably doesn’t help the actual running of a very busy store x
A very strange Asda store. Firstly, everything is difficult to find. Butters and spreads are not near other refrigerated items, especially dairy. They're on the back wall, randomly. As are other parts of the store. Bizarre. Second, the majority of staff I noticed are not wearing any uniform, at all, apart from a lanyard around their necks. Have Asda changed their uniform policy recently? When i couldn't find the above butters, I didnt know who to ask. Similarly for other sections of the store. When I did eventually find a uniformed member of staff, I asked whether they sell something, he didn't have a clue. He didn't offer to help, find out or assist me in looking. Lastly, 3 staff arguing on the shop floor, swearing, one I assume was a supervisor telling two others what to do. One of which was kicking off about his hours and shouldn't have to stay after his shift or something. Poor poor staffing standards all round. Generally a poor experience for someone who had never been to this store before. Not pleasant.
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