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Asda Darlaston Superstore

  2. Darlaston Food
  3. Darlaston Cafe
  4. Darlaston Shopping Mall
  5. Darlaston Atm

Reviews, get directions and contact details for Asda Darlaston Superstore

Asda Darlaston Superstore
Address: St Lawrence Way, Wednesbury, Darlaston WS10 8UZ, UK
Phone: 0121 568 4000
State: West Midlands
Zip Code: WS10 8UZ

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Reviews
Hello, very good place for shopping for food, drinks, sweets etc and you. Can easily find what you want by looking at the aisles for help when you need to find what you want. Although some of the prices for the products are quite expensive but you can still purchase the products if you have the money too and there is the “Asda essentials” which is also very good I recommend purchasing the Asda essentials products when you go to the superstore.
I went in to buy a BBQ and outdoor seating. I’m a professional working woman and earn my own way. Shouldn’t matter if I wasn’t but to one of your workers it obviously does. I looked online and the items I wanted had been reduced… nowhere did it say that this was an online offer. Going into store there was 30% of signs plastered all over the items I had come into store for. Of course like anyone else in this economy I would want the best offer so I grabbed them and went to the check out where the items come up as full price… not the online price or the 30% price but full price. The woman at the check out asked one of her colleagues about it and she said that that’s the price so I thought oh well I’ll buy it I had struggled to get it to the check out so bugger it. However on my way out of the store I’m stopped by a member of the public who tells me that the woman who had been asked to confirm the price had talked about me and it had made her angry to hear this woman talk about me the way she did. The member of the public said that it was obvious the worker was questioning if I could afford it, would try and get the deal or by the sounds if I would try and steal it. I have never stole in my entire life and to be accused of this when I had paid for the items despite knowing I could get a better deal elsewhere is a joke. This was at around 16:47 as I returned the items at 16:57. Think the woman in question was named Sue or Julie. She was working on self check out at the time.nnI reported it when returning my items but no one seemed to care. Asda sort your staff out, give them some more training on customer service and most importantly remind them never to judge people especially whey they don’t know who they are judging!
Been shopping here at darlaston Asda on and off for years. Been put off over the last few years as the shelves are most of the time empty and to me not very clean. I recently brought a top for my granddaughter but when I got home there was a stain on the top. So next morning I went back in for a refund to be told I can’t exchange or refund until 9.00 am. I said to the check out girl “ That’s fair enough but means I now have to go back to which is a bit of a pain but still “ She said in a rude tone of voice “ Well it’s not my fault is it “ I replied “ I didn’t say it was did I “ She said something else but I left it as that and walked off.nI’m going back at 9.00 am to return the top and I will never shop at this store again and probably any Asda again. RUDE staff.
I walked in at 9:30am on Sunday. grabbed a couple things and went to pay, all tills were closed apart from one so i decided I would go to that till. A manager then walked up to me and said that they do not serve until 10 which i did not know at the time, so I questioned it to another worker which she gave me a valid answer to which we was both happy. Right at the end of the conversation the same worker walked up and said to me “Well if you don’t like it you can go”. I then said I’m not going to go because there’s some things that I need to buy. She then proceed to tell me that I NEED to leave as she decided to follow me, my partner and my 7 month old daughter around the store telling us that we all need to leave. It got to a point that I decided to get mouthy back to her and asked if she was a manager which she then told me she was. She was also telling me that I will need to “watch” if I don’t leave the store, which i then proceed to say I will gladly wait and watch, don’t forget she tried kicking me, my partner and my 7 MONTH OLD DAUGHTER out the store. About 10 minutes in right before 10am a security guard approached me and said that I need to leave the store, as we was walking out I told him the story story of what had happened and of course, she had told him something else. We was both at the front of the store taking. then the same woman comes back through the gates demanding I leave the store immediately which I then did so. I called Darlaston Asda’s ACTUAL manager to report the woman, told him the story which he then said he would get back to me 2 days later. It has been over a week now and I still have NOT had a phone call. The security guard told me she was not indeed a manager as she told me she was because the manager told me she was a section supervisor. The woman’s name is Julie, so everybody be aware she WILL come for you for her just being in a bad mood.
UpdatenWent on tonight and can safely sat this was not the asda I gave 5* to a couple of years ago.nThere were drunks outside ranting and raving.nThe shelves were barenThe freezers were a complete state - either water dripping from them or full of condensationnThe staff were still as lovely as ever thoughnnThis 5 star purely goes to the gentleman who works outside collecting the trolleys. I feel bad that I don't know his name!nI was having a bit of a rubbish day, he saw me struggling with my trolley and he came over and offered to take my trolley to the car, loaded it for me then took the trolley back.nHe is an absolute credit to Asda and he really brightened my day.
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