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Reviews, get directions and contact details for Arlington Worksurfaces Direct

Arlington Worksurfaces Direct

About

We pride ourselves on having a 98.4% customer satisfaction. Our business is built on recommendations and in these times of social media it has never been more important to us that all clients receive the best possible value from us.

Story

Since Arlington Worksurfaces direct first opened, working from Arlington Street, Kingston upon Hull in 1946 we have been proudly trading continuously servicing both the contract and domestic markets.
At Arlington Worksurfaces Our ethos has always been based around a motto all the members of our team know well. “Success is when the customer comes back and not the product”. Although our business has adapted to fit the needs of modern times and the products we work with are constantly evolving, this philosophy has never wavered. We carefully select our partners to work with and ensure there is a consistent philosophy throughout our whole supply chain.

We pride ourselves on having a 98.4% customer satisfaction. Our business is built on recommendations and in these times of social media it has never been more important to us that all clients receive the best possible value from us.

We constantly work to deliver the correct product, to the correct standard, in the agreed time frame for a fantastic price. This all begins with our team of dedicated support staff in the office, through our own customer services team and ends with our friendly and experienced installers.

Address: 2 Limewood Road , Leeds LS14 1LU, XWY, GB
Phone: 0113 232 3233
ku.oc.tceridnotgnilra@dyoll
State: XWY
City: Leeds
Zip Code: LS14 1LU

opening times

Monday: 09:00-17:00
Tuesday: 09:00-17:00
Wednesday: 09:00-17:00
Thursday: 09:00-17:00
Friday: 09:00-17:00
Saturday: 10:00-16:00


related searches: corian worktops, buy corian worktop online, custom work surfaces, staron worktops, acrylic worktops, corian uk, quartz worktops, silestone leeds
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Reviews
We initially had a negative experience with the after sales department but credit to the company as they worked hard to turn that into a positive experience and I can see that they take their aftercare and customer service very seriously. I’d recommend using them as the worktop is great but when we did experience an issue then they’ve made sure to address it. Thank you to Vas who has been brilliant throughout.
Worktops are fine, however they use terrible couriers who don't bother trying to deliver, and then charge you for redelivery after making wild claims like "we couldn't find your house" - if you can find an alternative supplier, I'd use them.
Samples arrived quickly and are a decent size to get a feel for the quality. I can't comment on the price yet as I haven't supplied measurements for a quote but I was pleased with the quick service, especially as everything is taking so long during this unsettled time.
Excellent service. I ordered sample for my worktop as I was unsure of the quality of the stone / Quartz is like. I was pleasantly surprised when the samples all arrived within a week. I would definitely recommend this online service to a friend for speed, helpfulness and easy to use service
Dealing with these people has been great. Getting the samples through was at first a little difficult. However, once I phoned they really showed their customer focus. Apologies and an immediate response with the sxmples being delivered really quickly. I believe that it’s when things go a bit wrong that you really get to see how good the customer service is. All I’ll say is. It was brilliant.
great service. I ordered samples as I wasn't sure quite what i wanted. Samples arrived quickly.
The design process was great. But a kitchen that should have taken 2 weeks to do in a new build so should have been quiet straight forward but due to poor communication, problem after problem and poor fitting meant our kitchen took 3 months. We've contacted the company who are "investigating" this but we haven't heard anything back. Please don't waste your money on this company.
I have been very impressed with this company from start to finish. We had Corina worktops fitted and they look amazing. The fitters arrived when advised, completed templating and the fitting very quickly and with no issues. The office staff have been very good, communication great and overall a great company to deal with. I would recommend them.
The under-mounted sink detached and fell out of our quartz worktop. We had the worktop and sink supplied and installed by Arlington just over 3 years ago. We were surprised that it failed so quickly. They only guarantee installation for 1 year, so we’re unwilling to remedy the situation. After several emails and waiting 48 hours for a response, the best they could offer was for us to pay £100 plus VAT to get someone to come out. We would also have to wait another 2 days for the fitter as they were very busy. The sink falling through also damaged the unit. Very frustrating. No apologies. Poor after service. Please avoid.
Avoid this company!!! I wish I had. The customer service was initially very helpful - when I was placing my order and they were taking my payment. However, sadly it was downhill from there. Workmen showed up late, did a very poor job and had to be called back to rectify mistakes. The job could not be finished to a satisfactory standard so a small refund was eventually agreed. It took 5 months of constant chasing on my part before I finally received my payment. The service is there when they want your money but after that customer service and satisfaction is of no importance. I should have researched more thoroughly, chosen a different company and avoided months of frustration.
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