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Reviews, get directions and contact details for Argos

Argos
Address: Wingfield Bank, Northfleet, Gravesend DA11 8JH, UK
Phone: 0345 656 4375
State: Kent
City: Gravesend
Zip Code: DA11 8JH

opening times

Monday: 8:00 AM – 10:00 PM
Tuesday: 8:00 AM – 10:00 PM
Wednesday: 8:00 AM – 10:00 PM
Thursday: 8:00 AM – 10:00 PM
Friday: 8:00 AM – 10:00 PM
Saturday: 7:30 AM – 10:00 PM
Sunday: 10:00 AM – 4:00 PM


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Reviews
If I could give 0 stars it would be too many. I brought a holdall on wheels used it once and the bag ripped. I took it back for a refund, within the allowed time with a reciept. As soon as I walked up to the desk, I got the feeling that they were looking for a reason not to issue the refund. The first lady went to get another lady, who then went and spoke to a manger. She then came back and based on their own opinion only, no actual evidence I was told a refund was being refused as I had dragged the bag. I categorically told them that I had not dragged the bag and brought it specifically because it had wheels, so it would make no sense for me to drag it. I asked the lady who I dealt with, why anyone would drag a bag on wheels and she couldn't answer it. I was then advised that if I wanted to complain to do so online. I did that and was told it would be resolved in 48 hours. 3 days passed so I chased up online for an update to be told, as the item was brought in store, there was nothing that could be done. So I spent two days waiting for a resolution that was never coming. Rude members of staff in the pepper hill store who looked for any excuse to refuse a refund, based on opinion rather than fact. Do not use this store because if anything goes wrong they will accuse you of damaging the item. If this is how they treat loyal customers then I hope the store closes down, as it is clearly not fit for purpose.
Returned an iron for refund in June. Didn’t check until October to see if money had gone back in my account. I realised that I had never been refunded so I contacted the store to raise the issue on two occasions and was told they had raised the refund request and that I would receive an email within 24 to 48 hours. Both times an email never came through. I called third time and was told sorry we can’t refund unless you provide a refund receipt which was never asked for the first two times I called. No one is interested in helping. Useless store and service. Seriously thinking of buying elsewhere on the future to save myself the hustle of having to beg for a refund. Truly disgusting how they treat their customers.
respectful and helpful staff. always lovely to see the young people working during festive season and summer.nneasy to pick up and return.nnthe staff are soo lovely and ready to help.nnneat.nnit can be very busy during festive seasons even for collection or ordered online.nngood stock availability.nngood that the wifi works now as it never used to and was difficult to access your phone / online order.nnhighly recommended.ngood location since the gravesend argos closed after covid.
Had everything we needed after reserving online. Staff were friendly and helpful. Not great location though, if it's busy then it backs up into the supermarket.
Rude manager and not interested to help just go in the back and gossip about customers
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