Argos

Reviews, get directions and contact details for Argos

"Argos retail store selling technology goods, home & garden, toys, clothing, jewelry and more."

Address: Bell Villas, Newcastle Upon Tyne, Ponteland, Tyne & Wear NE20 9BE, UK

Website

State: Northumberland

City: Tyne & Wear

Zip Code: NE20 9BE

opening times

Monday: 7:00 AM – 10:00 PM
Tuesday: 7:00 AM – 10:00 PM
Wednesday: 7:00 AM – 10:00 PM
Thursday: 7:00 AM – 10:00 PM
Friday: 7:00 AM – 10:00 PM
Saturday: 7:00 AM – 10:00 PM
Sunday: 11:00 AM – 5:00 PM

Update Info

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Reviews

It is located in the ground floor of eldon square. Spacious and the place equipped with electronic self kiosk and physical counters if there is a concern or trouble finding products. Very helpful staff and the turn around time is very fast after purchase to collection.  The place has delivery and same day collection if the stock are available.

Incompetent and rude! Returned a pre paid package through DPD and Argos showed up as a drop of point. As soon as I walk in the shop cherry  looked at the ne tag told me that it is too heavy and they can't process it due to size protocol. I asked her what the limit is and she repeated 3 times that they can't take it but won't tell me what is the limit. After I insisted I found out that the limit is 20 kg but my package is 14.5 then she tells me that I still can't drop it due to size  limit was 60 by 60 by 120  and she insist that I have to measure it not her and gives me a lineard without any markings in it. I had to explain that the package is 30 by 30 by 60. But she still insists that I need to prove to her by measuring it in front of her. Finally they accepted the package but told me that it might be refused. I won't be shocked if the package goes missing. I understand that it is not easy work but  If the staff are not happy to move heavy packages change jobs. Your company offers a service and handling packages is part of your job do it or find something else. Loads of students would love these jobs.

Received excellent service yesterday when I visited this store with a faulty item,I had been directed to attend the store and informed the Manager would exchange the item following a telephone to customer services. Helen the Manager pointed out that I had been misinformed and this was also evident when viewing the policy leaflet instore. Helen allowed me to make some phone calls and after some negotiation with a senior Manager, Helen agreed to exchange the item. Helen and the instore team went above and beyond to assist and a member of staff gave me a bottle of water from her locker! **10/10 all round especially to Helen**

While shopping at the Eldon Square branch, the salesperson suggested I get an Argos card.  I told them that I don't work and I'm a student and I don't want my credit to be damaged, but she said no, it's not a problem and today they answered that the card will not be issued to you.  Educate yourself so that they don't give wrong information. You are very amateur and unprofessional.

I visited here thinking it's a store where I can actually view and buy the products, but was very much disappointed to see that it's just a pick up center and you need to place orders from their website only. The only good part is that the products here are mentioned as 'immediate pick up' or similar just to indicate the available in the store. I wish it was an experience store too.

Was here yesterday, I wasn’t entirely sure as to the controller that was needed . However a colleague called Cheryl helped me out . Just like to say she was brilliant at doing her job .Thanks Again..Cheryl .

Quick click and collect service, never takes more than a minute or so when I've been.

It's OK can get abit busy like the metro centre better

Same as any other argos store but didn't actually go in, just walked by store.

Seriously gone downhill over the year's, it looks tired. Its lost its vibrant atmosphere

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Reviews, get directions and contact details for Argos

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