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American Nails

  1. Heanor
  2. Heanor Beauty Salon

Reviews, get directions and contact details for American Nails

Address: 3 Market St, Heanor DE75 7NT, UK
Phone: 01773 715342
State: Derbyshire
City: Heanor
Zip Code: DE75 7NT

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Reviews
Firstly; I never leave bad reviews and I debated leaving this but my experience here was awful. Let’s start with I popped in and asked how long the wait was, I was told 10 minutes, it was 25 minutes before I was seated. The older guy cannot do nails, he does not know what he is doing and lacks training. He was over-filing on the right side of my nails more than the left so they were almost leaning, so I pointed it out and he claimed he couldn’t understand me, I explained and showed him 4 times and asked if he could even them out, I was so shocked that he offered me the file TO FILE MY OWN NAILS 3 times!! He didn’t check the length or width were even, I had to show him that they weren’t and near the end, when he had left the table for the 3rd time, I did file my one nail myself to sort it out. I also asked for coffin shape and they are not coffin shape by anyone’s standards. I told him I was unhappy all the way through the appointment and explained why to give him chance to rectify it, I still paid full price and declined the offer of the loyalty card as there is no way I would ever return. I understand mistakes can happen but this is offering a service that he is unable to perform. The atmosphere is tense, they don’t talk to customers, there’s very very low music, almost silent.
Amazing! Definitely the best place I’ve been to, my nails have turned out perfect everytime and great prices
Beautiful set of nails perfect for Christmas lovely staff as well
I wanted something special for my son's recent wedding. I said what I wanted and didn't want each nail the same. I got each nail the same and the finish was awful. I said I wasn't happy but all I got was silence. I paid and left and immediately went across the road to the other nail bar in Heanor and had my nails redone. Will definitely go there again as the result was fabulous unlike what was done by Anerican Nails.
Always have my nails done here! Highly recommend
Friendly atmosphere, however the quality of the nails are not great. The gel polish ended up being see through when I looked in natural light, each nail was a different shape and the technician smudge three of my nails and I did not notice until I had left the salon.
Been using them for almost 10 years. Always friendly and helpful. Love my nails every timeServices: Foot massages
Been going here well over 10 years and never had an issue.
Been going 3 months now and nails are outstanding everytime. They last a good 3/4 weeks before needing infils.
You have to wait a long time as they do your nails in stages of fitting in others around you. Nice staff though
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