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Reviews, get directions and contact details for Altras International Money Transfer

Altras International Money Transfer
"Simple, swift and safe money transfer service"
Address: 7 Whitmore Road , Birmingham B10 0NR, ABE, GB
Phone: 0121 773 0218
State: ABE
City: Birmingham
Zip Code: B10 0NR

opening times

Monday: 09:00-18:00
Tuesday: 09:00-18:00
Wednesday: 09:00-18:00
Thursday: 09:00-18:00
Friday: 09:00-18:00
Saturday: 09:00-18:00
Sunday: 09:00-17:00


related searches: altras international login, sudan money transfer regulations, send money to sudan, western union, altras contact number
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Reviews
Just a quick message to thank you for your patience and inalienable support given during our recent transfer. Your customer services are highly appreciated and we are definitely going to recommend your service. Once again, thank you so very much.
The fast, easiest, the smoothest transaction ever with the best exchange rate in UK. The receiver got the money instantly on his bank account.
The worst customer service, they are really rude and have no professional manners to handle customers. I tried to call for a full 30 minutes no answer, although in the website it says working hours on Fridays are 9-6. The customer service agent said because Friday is weekend in Sudan no one is working, they should amend their details on the website with information that matches their actual working hours as this is an international company and has branches in many different countries. And after all the customer service agent kept saying that you can take your money or find other options. I’m very disappointed as I have been a loyal customer for over a year now, I would always do my transfer online with no need to a direct contact with the staff members and now this is how they treat their Loyal customers!!! The online service is good but pray that you won’t need to speak to a customer service!!! I can’t even choose a star but no other options!! PS: Altras should make sure when assigning someone to handle their social media platform and messages to be a professional that it’s highest purpose a customer satisfaction and the company’s reputation not cat that scratches it’s own face and everyone else’s!! Edit: the customer service guy didn’t like my review he canceled my account with the company!! It says a lot about their professionalism!!
I dealt with company inexperience own by a wealthy family they think global business is done similar to the Sudanese mess, i send a transfer throu them it me a long period and they gave a refund at the end but it is a waste of time,I am better off western union.
Bad customer service. No answer or respond for call or texts. Huge mass of communications.
Translated by Google For more than five years, I have been transferring with them, God willing, blessed be God. The best and fastest transfer services Original اكتر من خمسة سنة بحول معاهم ما شاء الله تبارك الله افضل و اسرع خدمات تحويل
Translated by Google In Sudan in the exchange de and place where? Original في السودان في الصرافه دي ومكانه وين؟
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