Altered Image

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Address: 101 High St, Chesham HP5 1DE, UK

Phone: 01494 773382

Website

State: Buckinghamshire

City: Chesham

Zip Code: HP5 1DE

opening times

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 8:30 PM
Thursday: 9:00 AM – 8:30 PM
Friday: 9:00 AM – 8:00 PM
Saturday: 8:30 AM – 5:00 PM
Sunday: Closed

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Reviews

I haven't been in altered image for a couple of years just down to being to busy. I made an appointment and went down today for my Birthday. Holly was pretty new has only been there 5 years this is including her training she has passed all her training and has all qualifications. This definately shone through today holly was very welcoming and made me feel very relaxed. i had full head of highlights to go lighter so not only the highlights she also had to use a tonner.  Great head massage when washing colour and toner out and didn't get burnt with the hairdryer either. I recommend holly 100% also get a discount at the moment on a Monday... Go and get your hair done and treat yourself you won't be disappointed.

The lady who did my hair was lovely but didn’t know how to do a very simple and basic updo which I went to get done and paid for. Very disappointing!Services:&nbsp;Updos

After consultation and discussion and confirmation she understood exactly what I wanted cut and colour wise. I ended up with nothing like it! Gave the salon a second chance after previous disaster at Tring salon years back. Wish I hadn’t. Salon agreed It’s a mess, offered to try and put right but -  it’s too late the colour has ruined the look and no way of going back.

Booked a last minute appointment for a haircut and styling with Emma, who did an amazing job! She helped me find the perfect style that suited me. More than happy with the service, will definitely come back again!

Emma has been my hairdresser for the past year and a half.  She was an apprentice but qualified part-way this year and is now a stylist.  She has transformed my former out-of-control, dark brown hair mop to a glorious shoulder length bob with caramel and golden highlights.  She is extremely meticulous and ensures the highlights look natural I can't stand stripy looking highlights, with sound advice on how to look after my hair.  Would definitely recommend Emma, her cutting is exceptional for her level as a stylist, she is very attentive to your requirements and what would suit you, and I always know I will leave the salon with fabulous-looking hair!

Went in to discuss my hair colour. The colourist/stylist didn't even ask me to sit down, looked at my hair from behind the counter and asked me what I wanted. She was disinterested and suggeted I find a picture of what I wanted then asked if I wanted to book! No thanks.

I called for an appointment quite last minute and was able to get one for the very next evening! My stylist, Nicole was skilled, attentive, relaxed in conversation and professional and is responsible for the very neat, super short haircut I am currently rocking! I will be going back! One point to improve on - the ladies toilet at the back of the building could do with a hook on the back of the door to hang a handbag or jacket.

Disappointed with attitude  As a long-standing regular customer for the past few years I was disappointed in the way I was treated on Friday.  I had booked an appointment for 10.30 and written it down in my diary as it was spoken.  However, when I arrived for my appointment there was confusion.  I was told I was half an hour late and that they didn't have my contact number.  I was offered a wet cut or cut and dry, not my usual service.  I said that I had been told that time and if it wasn't convenient I would come back another day.  After this I felt very uncomfortable and somewhat patronised.  In retrospect I should have just walked out and not bothered instead of which I made the mistake of apologising for something that was not my fault, not my mistake, when it was me who should have received an apology.  Great shame as this used to be a really good salon and I enjoyed going there.  After this experience I will be heading back to a previous salon.Service:&nbsp;Hairstyling

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Reviews, get directions and contact details for Altered Image

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