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Aldo

  1. Manchester
  2. Manchester Shoe Shops

Reviews, get directions and contact details for Aldo

Aldo

Story

ALDO specializes in the creation of high-quality fashion footwear, leather goods and accessories. This sought-after brand pays close attention to detail and to fine craftsmanship.



"Five decades ago, a young Aldo Bensadoun or as he is affectionately known, Mr. B set out to realize his dream of becoming the best shoe retailer in the world and the rest is history.When it comes to footwear, handbags and accessories, we do it all. Yes, everything! From our standout design and development savvy it's all on-trend, to extensive sourcing network, it's our specialty on the digital, retail and wholesale level.We are on a journey to create a world of love, confidence and belonging - it is our purpose. As the first fashion footwear and accessories company in the world to be certified climate neutral, it motivates us to make an impact and inspires us to support causes that benefit our community and help others."
Address: Arndale Ctr Lower Floor , Manchester M4 3AQ, XGM, GB
Phone: 0161 832 3754
State: XGM
City: Manchester
Zip Code: M4 3AQ

opening times

Monday: 09:00-20:00
Tuesday: 09:00-20:00
Wednesday: 09:00-20:00
Thursday: 09:00-20:00
Friday: 09:00-20:00
Saturday: 09:00-19:00
Sunday: 10:00-18:00

Update Info

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Reviews
I order a bag from sales 15 days ago I order a bag from sales 15 days ago, and received an email today saying ?! After 2 weeks waiting and hoping that item that they accept it and I paid for , and I was so excited for it, and they come back with the email ——————————— ALDO Shoes UK Your order has been cancelled Order #130306 was cancelled because we did not have enough stock to fulfill your order and your payment has been refunded . We have refunded you for your order due to the item being out of stock. If this item is still showing on the website, please don't re-order as we will be showing a disparity of stock levels. Please allow up to 10 working days for this to you Account. Sorry for the inconvenience caused. ALDO If you have any questions, reply to this email or contact us ALDO ! Please be more accurate. Date of experience: 20 January 2023
Worst customer service and racist staff. There was a one white male staff working yesterday 30th December 2022 on floor. I think he has some attitude problem with Asian people or brown people. I showed him one shoe and asked him for a size but he said nothing not even hello and hi, how can i help you etc. First i waited there for a staff to come over and he was standing there free doing nothing, seen me and ignored me. I approached him by myself but he doesnt look okay with me. He doesnt talk to me and even i told him to bring 9 size but he bring down the wrong size. When i told him its a wrong size then he replied with weird smile like laughing on me and said ok. He went back and bring a right size. When i went to the counter for payment he didnt even say anything to me and just smiling on me. He felt me like i am joke to him and inferior to him. He didnt even say thanks after a payment because of his attitude i am not going to walk on this shop seems like manager gave him free hand. Worst customer service.
Worst customer service. I think the male shop assistant who was there on the 7th July 2022 about 21:59 had some attitude issues and doesn't know how to talk to the customer. Me and my family went there and twe asked the female shop assistant is this OK to come in and she replied yes its not 10 o'clock yet. The time was 21:55.we quickly decided what we want and asked for the the size 6 and when my daughter asked for the the size 5.5 after that the women sales person said let me check but the same time while she was walking back to get me the different size the male shop assistant stopped her and quite rudely said to me if I want i have to take this6. His attitude wasn't right and he shouldn't be on the shop floor. Never going to shop again
I cannot recommend this store. I believe I was purposely given a size 0.5 too small because mine wasn’t in stock. By the time I noticed/expected the leather to stretch which was 2 days, they had been worn and I was refused a return. This business is not owned or operated by Aldo, therefore Aldo cannot offer any support. They are owned by a Canadian franchise with no email address or complaints procedure. Therefore everything is based on the managers discretion which I found to be very unforgiving. The store was nice so I’d recommend trying on shoes in the store and then going home and purchasing from the Aldo website. This way you actually receive the support from the business you believe you are buying from.
Never in my life would I recommend this place. Brought a pair of shoes and first wear the heel snapped. Alfo refused to do anything Would rate 0 if I could. Aldo the amount of shoes I've purchased from you....never again. Lost a customer for life
Manager - Staff different sales Strategys I liked an item on show . Asked to buy it . - Refused by Manager can't Purchase the item . Got in contact with Aldo HQ .. Aldo HQ informed me to go back to store to buy it . As Manager Can't refuse Purchases .. but Manager still Refused to sell items . Unbelievable!? So Aldo Store .. selling items on display can't be bought . Was expecting a phone call from the Store Manager to inform me about coming back into the store to buy the item . Didn't get a phone call or Contact . later visit store .. item Removed from display . I guess sales can be up but only if the store manager allows it . For some reason this must be the only store where you have to ask for Permission to buy an item rather than the staff helping you to Purchase the item with minimum fuss .
Very pleasant stuff there also good quality shoes. They also have nice prices now
Lovely shoes I bought a pair and my daughter saw a pair she liked but they had broken strap fasteners. She ordered a pair but they came back the same. They were for her wedding too. Quality like that wasnt expected from Aldo.
The staff in this shop are great. Even when my size wasn't available in store they got them sent to my flat instead. Fantastic customer service on the phone as well as in the store. The Hi Tops look great too. Thank you to all at ALDO
This was a great experience. Price was reasonable for example you can buy amazing Sun glasses for 12 gbp and 2 for 20. What I really liked about this store was they had quality over quantity and most of the items available were amazing
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