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Reviews, get directions and contact details for Admiral Law Ltd

Address: Brunel House, 2 Fitzalan Rd, Cardiff CF24 0HA, UK
Phone: 0344 251 0075
State: Cardiff
City: Cardiff
Zip Code: CF24 0HA

opening times

Monday: 9:00 AM – 8:00 PM
Tuesday: 9:00 AM – 8:00 PM
Wednesday: 9:00 AM – 8:00 PM
Thursday: 9:00 AM – 8:00 PM
Friday: 9:00 AM – 8:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 10:00 AM – 4:00 PM

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Reviews
Please ignore all the bad reviews, and enter into dealings with Admiral Law with an open mind and realistic expectations. My claim has been handled well and professionally to a good payout conclusion by one AL representative from start to finish. I agree that AL don't give updates voluntarily, but they NEVER once failed to contact me back when I requested it on their client confidential web portal. The wheels of law / litigation turn very slowly, so there is often no updates for weeks or even months. You have to understand that. How quickly things progress depends entirely on the individual case details. Who was at fault? Where is liability, and what evidence exists. For my part I was hit head on by a EU lorry on UK road, and the Police charged the lorry driver with driving without due care and attention. He got issued a UK license with points on it - so liability was 100% clear and the UK insurance agent had no chance to delay and contest outcome. Therefore my case took only 7 months to complete including 3 months for medical review and treatment with TICCS. If your case isn't so clear-cut then of course it will take longer to progress. Be reasonable in your expectations! Admiral Law are not awful or lousy to deal with. I can only say I would use them again.
7 years ago (02-04-2018)
My claim has been ongoing for THREE years! I was not at fault! My case was passed on to SIX different people with hardly any updates unless I chased up! Never ever will go to admiral again! Save yourself
7 years ago (11-05-2018)
Absolutely useless, service. As others have stated this seems a halfway house for people to get a job and they swiftly move on. I have had several changes as they have left the company leaving me in limbo. Buy a cheap dash cam and just go to a no win no fee law firm. This is a really shoddy outfit. I will not undertake them as my legal representatives again. Do not waste your money on this crowd. You can see why the Law profession is viewed lower than double glazing salesmen, and door to door "do you want your drive tarmacked?" vendors. I actually need to take them to court and may do using the £25 legal fee, now there irony!
7 years ago (07-03-2018)
Still awaiting my pay out. Like seriously I get told case handler is on a limited work schedule so you'd think people would cover each other's work but they don't. Feel like I got screwed by the opposition and my own solicitors mess me around. Have to leave numerous voicemails and emails just for someone to get back to you but no one ever does they just call you Willy nilly. Yeah the reviews are right. They sent me to TICCS which is a complete joke. Arrived for physiotherapy every time and my appointment was always cut short cause the therapist would start the appointment 16 minutes late as they just kept me waiting downstairs yet when I had to reschedule appointments they weren't willing to budge.
7 years ago (11-05-2018)
Admiral is an awful company to deal with and Admiral Law is no exception. While their services look good on paper, when it comes to it and they need to deal with just about anything, there is always thousand issues along the way. Not sure who's sitting in their offices, but these guys just aren't capable of basic organisation whatsoever. The most recent issue was that they've sent me someone else's cheque when their finally decided to reimburse me for my claim after 6 months. Save yourself a lot of trouble and stay away! Glad I'm with a different company now.
7 years ago (12-04-2018)
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