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Ace Pizza

  1. Brighton
  2. Brighton Pizza

Reviews, get directions and contact details for Ace Pizza

Ace Pizza
Address: 36 Preston Rd , Brighton BN1 4QF, BNH, GB
Phone: 01273 677772
State: BNH
City: Brighton
Zip Code: BN1 4QF

opening times

Monday: 17:00-00:30
Tuesday: 17:00-00:30
Wednesday: 17:00-00:30
Thursday: 17:00-00:30
Friday: 17:00-00:30
Saturday: 17:00-00:30
Sunday: 17:00-00:30

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Reviews
We placed an order for two large pizzas. We called after nearly an hour to see where our food was, only to be greeted by an extremely rude individual who did not know our order number and was frantically re-confirming our order. Despite this, they claimed the driver had already arrived. Still no sign 40 minutes later. It took 1 hour and 40 minutes to deliver just two pizzas. Worse, the chicken was barely cooked, and they had messed up our order by putting no sauce on the pizza.They were so clueless on the phone that they might as well call it dry cheese bread rather than pizza. They also said they would give us thin crust instead of thick, and on the phone said there was no difference, so what was the point of giving us the option?! When we called after the delivery to discuss the poor food quality, instead of listening, the person on the phone started an entire debate and refused to take any responsibility. Why bother if you can't meet the needs of your customers and sell decent food? We have encountered every aspect of the similar complaints made via Google reviews. When you consider how they make their money, the arrogant tone used in phone calls is quite pitiful. I strongly advise you not to order from here. *reference This pizza was NOT ordered on a busy day or during a public holiday.
This business is constantly parking there delivery vehicle in the cycle lane forcing cyclists into the bus lane, upon being asked to move the car out of the bike lanealso double yellow lines both the driver and the front of house staff were extremely rude, saying how they ‘don’t care’ and I should take it up with the council, after the driver left the bicycle lane he proceeded to drive down lewes road scrolling on his phone!!! Pizza Knight should only hire drivers that know, understand and follow the Highway Code - images have been forwarded to traffic police :
By far my favourite pizza in all of Brighton. Always fast delivery, always hot, always delicious. Spoken to the owner on the phone once or twice and he was very friendly and helpful. I HATE mayo usually but their garlic mayo is to die for I can’t live without it
Best Double Pepperoni in Town. 10/10 And its buy one get one free so if you're getting a medium pizza good size for only about £6.50. so that's very cheap. Best Pizza In Town give then a try, you will not be disappointed :
Bad shops we ordered before got a large it was good but we ordered again and it’s was a medium and we needed that large because I have kids and it’s wasn’t enough and now they won’t answer the phone if they do answer we’re gonna ask for a refund or a large pizza and it’s took about 2 hours
The truth is I give it one star because I can't put less, the order is super late, and the delivery man.....what to say about the delivery man.....ill-mannered, rude, he doesn't know how to read the address.....I do I had the whole boy screaming at me, I will never order from here again and I do not recommend it at all.
Made an order trough uber eat, they didn’t find the address I was outside the hole time so they cancelled my order. I cannot even get a refund.
The taste of magic and quality. If the Norse gods were to dine together, they'd order from Pizza Knight. Boss man makes all his pizza fresh and serves them with a smile. All ingredients are fresh and fast service is what you'll receive. Buy one get one free.
food undelivered despite saying its has been. unable to contact restaurant directly due to constant "user busy" message.
Ordered via Uber. They marked it as out for delivery, but it didn't arrive for over 40mins after being "out for delivery", and even when it did arrive after two calls to find out where it was, one pizza was missing all of the meat, another was overcooked, and the chips were freezing cold. They will lie about delivery times, and send out incorrect and substandard food.
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