Access Self Storage -Birmingham Central

Reviews, get directions and contact details for Access Self Storage -Birmingham Central

"Access Self Storage Birmingham Central offers a wide range of storage units for individuals and businesses, alongside packaging, 24 hour access, large vehicle access and alarmed units. Security and excellent customer service are our priority and the friendly team is on hand to help you with your storage needs seven days a week. Located on Sherlock Street, Access Self Storage Birmingham Central is easily accessible."

Address: 180 Sherlock Street , Birmingham B5 7EH, XWM, GB

Phone: 0121 222 1934

State: XWM

City: Birmingham

Zip Code: B5 7EH

opening times

Monday: 08:30-18:00
Tuesday: 08:30-18:00
Wednesday: 08:30-18:00
Thursday: 08:30-18:00
Friday: 08:30-18:00
Saturday: 08:30-17:00
Sunday: 10:00-16:00

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Reviews

There were a few entrances and good security, and it was easy to access the building, and it was clean. All the staff were helpful, especially the lady who was due to have her baby. The storage unit we purchased was 35 sq ft, which was enough. It was discounted from £150 to £75 for the first 2 months but must get the insurance of £25 The only thing was it didn't open until 9 and shut at 6, so I had to travel during rush hour and wait until it opened.

I have recently dealt with Safestore and I spoke with someone named Morgan on the phone, he has been very nice and so helpful and really took the time to explain to me each and everything. He accompanied me through the whole process and even when I went to the store, the store manager was very nice and so helpful and so friendly. I definitely recommend them. Thanks for your great service.

Great store , staff are always helpful and polite ! Easy access and great security so it’s a peace of mind that my property is always safe. The free use Trolleys are always really helpful too! Prices are lowest in the area as well. Very informative!!

Everyone who works here is so so helpful and lovely! They explained everything i needed to know and made the move really easy! Shout out to Holly in reception. Will be recommending to all my friends and family.

Superb service, I am really happy with the service provided, the storage given, Neiha and Holly were just brilliant and amazing, solved everything pretty quickly and they two deserve more than 5 stars. I would supper recommend Access storage.

I hired their services for a month whilst switching between student accommodations and their security exceeded my expectations. Their customer support is also very friendly and helpful. Would recommend

Terrible Location, Awful Smell, and Poor Customer Service  I had a really unpleasant experience when visiting this storage facility on a Sunday morning to collect my boxes. Unfortunately, it's located directly opposite an abattoir, and on this particular day, pigs were being taken for slaughter. The overpowering stench was unbearable and raised serious concerns about the cleanliness of the items stored within my unit.  To make matters worse, I got locked behind the gate with no staff on-site to assist. Despite calling the customer support line multiple times, all my attempts went straight to voicemail. I tried calling the same line again but selected the 'new customer' option instead of 'existing customer'—and surprise, I got through to someone right away. They were able to remotely open the gate, but the overall lack of support and poor response time left a terrible impression.  I would not recommend this place due to its unfortunate location and the lack of reliable customer service.

Great customer service very patient, spacious storage units, free trolleys/cages to use to transport personal belongings. Overall a very good first experience with a storage.

Badour was super lovely in helping me sort everything out. Would recommend this service 100%.

I think the customer service is bad and the staff aren’t very helpful or nice. I don’t know the guy’s name but I thought it was a bit rude that he allowed me and my sister to bring all of our stuff into the main reception knowing that that wasn’t the way we were meant to come in. As it was my first time putting my stuff into storage, I wasn’t aware that I had to enter through the shutters. So the fact that he watched me and my sister struggle to bring in all my stuff in the pouring rain, knowing we’d have to bring it all out again was crazy. On top of that I just felt that he wasn’t really helpful and was always in the back room, making it hard to get help as there was no one else around. I can’t speak for the company as a whole but I would never use this branch again if I needed storage and wouldn’t recommend.

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Access Self Storage -Birmingham Central

Reviews, get directions and contact details for Access Self Storage -Birmingham Central

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