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A1 Taxis Hinckley

  1. Hinckley
  2. Earl Shilton Bus Station

Reviews, get directions and contact details for A1 Taxis Hinckley

Address: 7a Church Walk, Hinckley LE10 1DW, UK
Phone: 01455 615161
State: Leicestershire
City: Hinckley
Zip Code: LE10 1DW

opening times

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

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Reviews
Taxi office has moved to just outside Hinckley railway station. A1 are A1!! Mrs Stilton and I have used them frequently over many years, even in preference to more locally based taxi's. They have proved to be reliable and most importantly when things have gone wrong, they are immediately available 24hrs a day and they will sort out the problem immediately! Not that there's been many problems! Prices are in line with most erring towards expensive, but the service is worth it. Give them a call !
Called up multiple times to confirm that the cars being sent to me for my trips were compatible with isofix car seats. Was assured that they would be each time. The trips are for getting my daughters to and from school. On arrival for the first trip, the driver explained he wasn’t even told about the car seats and it was just lucky he had the fixings. So advised me to call up to check for the three other trips I had booked. So I did this, was assured all would be sorted for us. Booked for 2:45PM, taxi turns up at 2:55PM and cannot get either one of my two car seats in the car as yet again the taxi driver has not been informed by the office. After the driver had called up to request a new car to be sent they told him they don’t even know what isofix is, so why wasn’t I asked when calling the office multiple times? I had explained it to the best of my ability and not once did anyone question my meaning. By then it has been 10 minutes, then was told it would be 10-15 minutes for a new car. This car then turned up 30 minutes later and the driver came out and said he doesn’t even know if he has the fixings. Luckily he did. This all meant I was 1 hour late picking my daughter up from school. I can’t even tell you how awful it made me feel being so helpless and not being able to get to my daughter as I had a 3 year old with me to consider as well. Considering this is a taxi company who deals with cars, and not being able to provide safe cars to drive young children I have to say I will never ever be using this taxi company again. Not just that but I was quoted £24 per trip for this and the first trip I was charged £28 and the second I was charged £26. I explained it was a drop and wait on the call too so I am upset to be charged more on top on an abysmal service. The taxi drivers themselves were kind so I am in no way slating them as people but the whole thing needs sorting out so this does not happen to anyone ever again.
These services are laughter in the room. An elderly war veteran called a taxi today from my phone. Was told to wait 45 minutes. It was 3pm. At 4pm I get a text message that the taxi will be delayed. After calling the company, I was assured that the taxi would be in 5 minutes. I received a message that the taxi is already here after a while, unfortunately, but this order is canceled. This is not the case with the customer - zero respect.
Booked a taxi early in the day, specifying it must be on time as it was for a dinner reservation and was reassured it would be. Waited 15 minutes and then arranged another taxi who were reliable. 25 minutes later I get a get a text to say my taxi had arrived despite me cancelling it! No apologies no explanation...I won't use them again...totally unreliable!!
S.Barrie is the best Driver in the world very friendly and kind Great knowledge of roads and surroundings Very funny and warm easy going Also comment on his hat he loves that We appreciate the Shirland appearance felt chauffeured Much love xx
Taxis are always on time, always fast, this is my go to service when I need to get to work faster than normal. The only reason they have 3 stars instead of 5 is the people answering their booking phone. More often than not they are miserable and rude, customer service outside of the taxis is dreadful, and when they're the first person you talk to in the morning before work it's a bit of a day killer to hear a misery down the phone.
Wow. What has happened to this place in the past few years, who ever the owner is please sell up and let someone else run it! You haven’t got a bloody clue! This place was the best around. I’d be embarrassed. Massively
Don't bother iv never been able to get a taxi from these and iv tried over 20 times so now give up with them and the one time I managed to get one it never turned up
Book a taxi for 1.45pm, get a message when it's already 10 mins late to say its delayed, shocking service turns up twenty mins late We our train!! Never again!!
Only giving 1 star because I have to. We pre booked a taxi 24 hours before for £38 For a return journey from Market Bosworth to Turpins bar and grill. We got to the restaurant fine with no issues. 15 mins before our return taxi was due we get a call from the office saying our return fare has gone up to £38 and we had no other option but to pay it. Terrible service from this firm.
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