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A-Plan Insurance

  1. Solihull
  2. Solihull Insurance Agency

Reviews, get directions and contact details for A-Plan Insurance

A-Plan Insurance
"Howden is the new name for A-PlanAt Howden Solihull we provide car, home, van and a range of other insurance services. We are passionate about client service and believe that the best way to support you and deliver real value for money is through our teams of friendly and experienced staff based in our local branches.About Howden InsuranceHowden is an independent insurance Broker serving personal, commercial, and private clients.With over 200 local offices and branches, we’re trusted by over 1,000,000 clients across the UK and Ireland. We provide access to a wide range of personal and business insurance policies and assist you with your claims in times when you need us the most."
Address: 149-151 Stratford Rd, Shirley, Solihull B90 3AY, UK
Phone: 0121 733 4848
State: West Midlands
City: Solihull
Zip Code: B90 3AY

opening times

Monday: 8:30 AM – 5:00 PM
Tuesday: 8:30 AM – 5:00 PM
Wednesday: 8:30 AM – 5:00 PM
Thursday: 8:30 AM – 5:00 PM
Friday: 8:30 AM – 5:00 PM
Saturday: 8:30 AM – 12:00 PM
Sunday: Closed

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Reviews
No renewal documentation was supplied. Auto renewed 4 hrs prior to insurance period end for extortionate amount without being given the opportunity to look for alternative taking money out of my account without my consent. Called to complain, Insurance extended by a day, to look at renewal quote details, and I asked for an immediate refund until I had looked at options. Found cheaper but more comprehensive insurance elsewhere for less than half monthly cost. Phoned up to tell A-plan would not be continuing with them and asked them to cancel my direct debit. Also complained that despite over 6 hrs, elapsing money had still not been refunded to my account. Had to threaten with FCA before faster payment was actioned. Really poor experience.
Usual problem left hanging on the phone for 8 to 10 minutes waiting to talk to someone for a quote. I just think that if I was involved in an accident I would want to be able to speak to someone quickly.unfortunately this seems to be what is considered acceptable these days.
Always a high quality service from the guys, it's very hard for me to find insurance for my van as I only use it for my dogs and I often travel to our home in france with them. A plan look after me superbly and are always on hand to help. Far superior service to online comparison sites.
Very helpful and best quotes
I've been using A-Plan Insurance for years . Very friendly staff . More than helpful to. It's nice to see someone face to face ,if need be . Highly recommended . First class . Best regards Steve Collett.
Struggled to get a decent price for my elderly mother's travel insurance, A-Plan were very professional in sorting out a policy at a cost better than the comparison sites.
Useless. Had to keep ringing to be able to get an answer from them. It took nearly 3 weeks to get what I needed put on my insurance policy. They couldn't answer any questions on the phone, said they'd ring back which resulted in me ringing them back because they didn't bother.
Would highly recommend A-Plan Solihull, fantastic customer service, I have dealt with 3 different members if their team and they all have been professional, knowledgeable and most importantly they saved me money and given me better policies than previous insurers. I have used them for home, landlord, van and business insurance.
A very reliable and efficient service.
Good prices, great helpful staff know matter who you get through too.
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