A P Taylor Ltd

Reviews, get directions and contact details for A P Taylor Ltd

Address: 5, Arenson Centre, Arenson Way, Houghton Regis, Dunstable LU5 5UL, UK

Phone: 01582 476658

Website

State: Central Bedfordshire

City: Dunstable

Zip Code: LU5 5UL

related searches: Direct Vacuums, Wholesale vacuum cleaners UK, Direct Vacuums ceo, Vacuum website, Direct Vacuums refurbished, Vacuums Direct UK Brighouse, Direct sales vacuum cleaner, Vacuum cleaners online

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Reviews

Never received a tracking number with the shipping confirmation, I emailed customer service who said they'd look into it but never heard back.  The carpet cleaner was delivered a day late even though they claim next day shipping if ordered before 1pm, i ordered on Wednesday at 2pm and the item was delivered on Saturdayshould have been delivered on Friday per their shipping claims.  I purchased a new carpet cleaner Brand new item that may have suffered from slight packaging damage - 1 Year Guarantee per their description and this unit had been evidently used and returned by someone else. The plastic bag that the main unit was in was full of soap and water and a return sticker on one of the water tanks said reason for return is electric shock!  Due to my experience with customer service i just went ahead and filed a resolution with Paypal and i was refunded within 48 hours without any email from the seller to acknowledge their error. It then took another 5 days of back and forth with customer service emails to get a return ticket, you are lucky to get one email reply per 24 hours.  The only reason i gave 2 stars is because my refund was issued promptly but all in all i would not use this company again. Be sure to use Paypal or another well protected payment method if you take a chance on ordering from them.

Ordered a new Lawnmower, upon arrival i opened it to find this inside. i was mortified, i tried ringing straight away was on hold for 32 minute's dont know how much that will be on my phone bill. however no reply hung up, have emailed to no avail, so got in touch with Paypal i am so pleased i purchased it through them, i have sent photos of my New item. i am awaiting outcome.  Why advertise a New Lawnmower when it clearly isnt a New one as seen in pictures, my old one is in better condition than this, and it is 24 years old.

Don't bother buying from this company. They send you out the goods with missing or wrong parts so the item is useless. I'm now £110 out of pocket and they do not answer the phone and then you get an email saying you have to arrange a return by courier and take it to the pick up point which is miles away. It's their fault the parts were missing or incompatible in the first place due to their own ineptitude. I will be speaking to citizens advice and reporting them to trading standards about this. Avoid at all costs. Robbing company.

Absolutely disgusted with the service, sent me wrong item that was badly damaged, they claim free returns which is not entirely true. I was sent back from the post office as the free returns label only covered 2kg when hoover was 10 kg. Trying to call them via landline, waited over 40 mins no one picked up. Very disappointed with the service, wasted too much time, will not be using again.

Do not use this company they rip you off im still waiting for a refund from October! And they already had there faulty product back! Now taking them to small claims court with compensation

I recently purchased a cordless vacuum cleaner from A P Taylor Ltd and what a pleasure it was. The purchase was made through ebay and the whole process was effortless and with impressive next day delivery it was a pleasure and made a really nice change to be able to deal with someone whose first priority was to please the customer. Thank You for your Outstanding Service.

Ordered a toaster and received an email to tell me it had been despatched. Received an email days later to tell me they didn't have it in stock. A familiar story from these clowns it seems.

I ordered an iron and a mixer. I did not receive any confirmation emails. The parcel arrived after I reported the problem to paypal. Anyway, I received only the iron and it was a second hand one, with still water inside and packed in a plastic bag. No mixer in the box. . Pay attention: they use the name "direct vacuums" and advertise a very positive rate on trust pilot, but this company seems a scam

This company has such a great selection of household items you will be spoiled with such a selection to choose from. Would recommend this company.

Absolutely love the refurbished hoover i bought there. it's just 1/3 of the price, and i couldn't tell it's a refurbished one. Their webpage is a bit basic tbh. When I clicked into the confirmation email, it said it's completed and I couldn't locate a tracking number from Yodel for the next day delivery so i was a bit worried. I was about to write them to ask for the tracking number, then suddenly my the delivery guy rang my door, so the next day delivery is real! I would continue to buy from them. they just need to improve their ecom website to be more user friendly

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Blackburn Road 350 meters

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