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Reviews, get directions and contact details for A.D.D Express Ltd

Address: Unit H2 Premier Way, Lowfields Business Park, Elland HX5 9HF, UK
Phone: 01422 377660
State: West Yorkshire
City: Elland
Zip Code: HX5 9HF


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Reviews
We engaged ADD because they were recommended as experienced couriers of range cookers (heavy but somewhat delicate item) and probably naively assumed they would be handling the job door-to-door. They sub-contracted the job to at least 1 or more other couriers (which we were not told about nor had contact details of). This means it would be lifted on and off at least 2 vehicles for the journey. Those jokers then tried to collect the cooker before it was ready despite specific instructions to the contrary. When it was collected it did not arrive 'next day' as promised and there were further delays. Damage was done to the cooker paintwork (not apparent until unwrapped) which appears to be because someone tried dragging it by the handrail, which is specifically warned against by the manufacturers. It weighs 120kg and using a handrail designed to carry teatowels to pull it around by should, quite obviously, be avoided I reckon and we hoped the 'experienced' guys at ADD would know this. The difficulty is that I expect it will be claimed that the cooker was poorly wrapped/protected by the seller but I consider it arrived adequately prepared -the handrail was covered and a very big 'fragile' sticker applied amongst other protection. Just beware that this courier (probably common practice in the business), will subcontract so you may not get the service you expect.
7 years ago (27-02-2018)
Deliver here in a 44t Artic every now and again. Thoroughly nice lads. Will let you have your 'break'😉 there if no one else is delivering👍
8 years ago (08-06-2017)
Solid delivery outfit
8 years ago (14-09-2017)
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