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Reviews, get directions and contact details for 5th Avenue Flowers

5th Avenue Flowers
Address: 7 Queen St, Newcastle upon Tyne NE1 3UG, UK
Phone: 0191 261 5505
State: Tyne and Wear
City: Newcastle upon Tyne
Zip Code: NE1 3UG

opening times

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 9:00 AM – 5:00 PM


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Reviews
Flowers bought for valentines day completely ruined five days later. When asking for refund management demanded in store credit until I higglighted I'd not be using fifth Ave again if this was the case. Seeing as we spend alot of money with this florists I expected better. Rather save fifty quid then a re occurring customer. In the end money was refunded however how the saga was dealt with I felt was unprofessional. Alot of exclamation marks in text and general rudeness. Shame I can't post the pictures of the flowers complete disaster
7 years ago (26-02-2018)
Place order in morning was assured they would be there then when I enquired as to where they were they told me they would be there for 12 . 1st lady I spoke to was great 2nd hadn't had her coffee that morning as the attitude was shocking
8 years ago (25-08-2017)
5 bouquets of flowers for my lady guests at a Civic Hall function in April 2017. Delivered on the day and were beyond what I had expected. All bright colourful flowers in sturdy holders. All who received them were very impressed at the size and selection. Already used this shop again for friends birthday in May.
8 years ago (10-05-2017)
I came across fifth avenue from using an online service and the bouquet was spectacular, so I started using them direct which made more sense. I've ordered various bouquets for my wife, mother and mother in law and have never been let down. for me, fifth avenue are the best florists in the area and will always use them and recommend them to people.
9 years ago (01-11-2016)
Originally I gave a 1 star review. However this morning, exactly 1 week after my Birthday, I received an unexpected phone call from 5th Avenue Flowers. They let me know that the driver had come with a replacement bouquet of flowers for me. This was completely out of the blue and very unexpected! The new flowers I received are extremely fresh and the arrangement is fantastic. I think the customer service really is second to none. Very happy and thankful customer. Original post : The stems for my roses turned black ( or were already black) and the whole flower head fell off after 3 days. I read online that it has something to do with fungi and improper flower management during growth. The foliage had also sagged and shrivelled in places. It's been barely a week and my birthday bouquet is gone. Feeling so disappointed.
9 years ago (02-08-2016)
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