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Yodel

  1. Gildersome
  2. Gildersome Couriers & Delivery Services

Reviews, get directions and contact details for Yodel

Address: Unit S Gildersome Spur Morley , Gildersome LS27 7JZ, XWY, GB
Phone: 0113 238 0180
State: XWY
City: Gildersome
Zip Code: LS27 7JZ

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Reviews
All I can think is that this company has no management in dispatch. They only deliver to addresses that suit them, hold on parcels for weeks then return them to the sender. Every other delivery company manages to full fill there duty, sure fire way for your company to go bust.
First time visiting as had an alcoholic item in my delivery which were unable to leave at property I’m unavailable during the day and needed a signature. Depot easy to find and staff quick & friendly. Main road accessed from can be extremely busy at peak times.
One star is too generous. They said could not find my home address, despite the fact that I saw their driver driving here, and driving away without knocking the door, twice in two different days. Changed the delivery place to a Post Office in Ilkley... Same story, was too hard to find! Unbelievable. The lies and scripted promises are worthless and after a week, I still don't know where is my parcel. USELESS.
Bought something for a last minute birthday gift and they used Yodel for the delivery. Didn't realise and would never have thought to check the reviews of the delivery company. Wish I did. Absolute shambles, the said the package was not delivered as they needed more delivery details, fair enough, but then when I contacted them they had the full address and everything was correct. I doubt they even attempted a delivery, probably just a fake out for delivery notification due to me paying for next day delivery. The customer service help chat was about as useful as an inflatable dart board, just saying they will try deliver again, and It will be delivered within 3 days. 1 Star is too generous.
The man who assisted me on the counter today was kind enough, answering my questions and giving good advice. The delivery driver couldn't find my address, but it's a rather weird address to find, so I don't fault them for that. The parcel was in one piece and as expected. No complaints here, really.
Beyond a joke how incompetent yodel are at delivering anything. They can never find my address despite it being on a main road in Harrogate. They even have the what3words and can’t get a next day delivery done. They should not be used by anyone
Dont use! Useless! Lie saying they missed you when never even came too your address No Customer service, cant talk too an actual person on phone. Live chat is very generic and seems like it could be AI too. Had too drive 40 minutes too my nearest Depot, and after no answer at reception, just walk into warehouse and find soneone. Dont know how they are in business but dont use them if you can avoid it
I would never purchase something or get something delivered if the place was using yodel. But unfortunately this time I was unaware that talktalk was using them to deliver my WiFi equipment. When the driver came the first time to deliver he just posted a blank yodel calling card & also did the same the second time. The 3rd time I changed the setting on the delivery after getting my tracking number from yodel customer service to deliver in my safe place but yet the driver ignored this information. The whole service and customer service is terrible & I don’t understand how they are still operating. AVOID AT ALL COST!
My local Yodel drop-off point Halifax Service Station would not accept my parcel because it was larger than 50 x 60cm. However, I'd paid for postage by Yodel's store-to-door service for a parcel both larger and heavier than mine, so why did the agent refuse it? When asked where I could post my parcel, the agent replied that he was from Bradford! How does that help me?? What a shower!
The worst delivery company I’ve ever had to deal! The drivers are lazy and clearly take no pride in their jobs, if your lucky to enough to even get your parcel you can guaranteed it will be damaged, The drivers claim no one was home or they couldn’t find your address without making any attempt to do so, customer service are all abroad and barely understand a word of English, AVOID!
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