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Reviews, get directions and contact details for Wyre Forest District Council

Wyre Forest District Council
"We have 2 numbers for customer servicesFor rubbish, recycling, garden waste, bulky waste collections, parks, nature reserves, car parking, street cleaning and other paid for services 01562 732528For all other district council services enquiries including business rates, council tax, benefits and risk of homelessness 01562 732928"
Address: Wyre Forest House, Finepoint Way, Kidderminster DY11 7WF, UK
Phone: 01562 732928
State: Worcestershire
City: Kidderminster
Zip Code: DY11 7WF

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Reviews
Local authorities often get an unfair bad press as they have improved hugely over the last 20 years. However, unfortunately WFDC lives up to that old stereotype of being unable to organise the proverbial in a brewery. The planning department in particular are completely incompetent. Apart from not being clear on legislation, they can't even get residents addresses right. No wonder they have such an appalling reputation across the district.
Rude staff when calling. My mother is old and not good with IT so when she called up asking for a street clean they were not helpful at all and kept trying to end the call with do it online! Please understand some people are not good with computers and if they call up requesting a service, you should try to assist instead of shirking it to your online portal.
I wanted to use the toilets in ROWLAND HILL CENTRE On thursday They were disgusting. Only one working The one ihad to use had no toilet seat. Also no lighting in entrance.
The stars are mainly for a lovely, very helpful, lady, I only know as 'Rose', because Rose, and her astute actions, and empathic nature, and tenacity, was the predominantary reason, why my friend wasn't immediately evicted, due to unforeseen circumstances, beyond his control. So, thankyou, Rose, and WFDC, and if anyone else finds themselves, in similar circumstances, it's always worth asking for help. Because help was available, and assistance, was viable, when we didn't even know it was available, and not being evicted, was at all possible.
Phoned twice now in the 2 days, waited over 30 minutes before hanging up as 'No2 in the queue' no excuse for not picking up the phone after that long.
Bin collection suspended due to high temperature, I have to work in the temperature
Harriet brown housing officer after numerous emails she will not explain to us what criteria meets gold plus banding not very helpful women at all
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