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Reviews, get directions and contact details for Woollett Home Electrical

Woollett Home Electrical
Address: 33 Kirkgate , Otley LS21 3HN, XWY, GB
Phone: 01943 851297
State: XWY
City: Otley
Zip Code: LS21 3HN

opening times

Monday: 09:00-17:00
Tuesday: 09:00-17:00
Thursday: 09:00-17:00
Friday: 09:00-17:00
Saturday: 09:00-16:00


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Reviews
Fast, friendly and professional service from Woollett Home Electrical. Freesat box fitted the same day. I would definitely recommend them! I was happy to support a small, local business, too.
Do not use for issues with digital aerial. I was charged £55 to change one aerial connector to the TV. which took 60 seconds. The installer was more interested in selling me a freesat box from his shop rather than fix the satellite dish, which .is still not working. He was 3 hours late and first thing he asked me was "How are you paying , I want cash".
New tumble dryer required for Mum whose on her own now. A deliver, commission and take away the old machine contract. First class service Andy and Dave really know what customer service is, unlike the majority all was completed in a very friendly, helpful and extremely efficient manner. Can't fault them, would unreservedly recommend them!
Want to say that im am so greatful for the efficiency and professionalism from Wollett Home Electrical. They recycled my old machine, installed my new one and sorted out the appalling plumbing too. If you are looking gor a new washing machine then please choose Woolett Home Electrical because local is best and they look after their customers.
Woolletts repaired my TV. The engineer was knowledgeable and factual. The television was repaired and back to me in 7 days. I would highly recommend this company their customer service is excellent.
Trawling through the internet one quiet evening I came across this negative review and feel I must respond. It is a well known fact that an aggrieved customer will always respond with a comment whereas a satisfied customer generally won’t bother. I have been in this trade all my life and was previously a Director of another well known electrical retailer. I have known Woolletts all my life I’m in my 50’s and have always held them in high regard as a professional retailer. I joined this company nearly three years ago and have Managed the sales side of the business since then. I genuinely can only think of 3 complaints within the whole of this time. I do not know the specific claim of the complainant but I can confidently state that this company has been trading successfully since 1947 - you don’t stay in business for that length of time if you are the kind of people that the complainant states. Most of our business is repeat business or recommendation. If the complainant wishes to contact me at the shop, then I would be happy to discuss his complaint. Whenever we carry out work or supply goods to a customer they are asked to sign a completion slip on the work card and there is a section where they can add any comments. I have not had one complaint. I have added just a fraction of the positive comments on our website and shall continue to do so for anyones perusal.
Great honest friendly service, they managed to repair my beloved 3D TV within the space of a few days. I would definitely recommend this company.
Just had two machines delivered. Prompt and friendly service; highly recommended.
Friendly, helpful staff. No job too trivial. Good customer service. Highly recommended!
So very helpful not only with sales but with backup support.
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