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Wok Express

  1. Lancaster
  2. Lancaster Takeaway & Fast Food

Reviews, get directions and contact details for Wok Express

Wok Express
Address: 60 Penny Street , Lancaster LA1 1XF, LAN, GB
Phone: 01524 847575
State: LAN
City: Lancaster
Zip Code: LA1 1XF

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Reviews
Getting home with takeaway only to realise they had got the order wrong, not supplied sauce, food inedible without it. Poor service and probably won't use again
best boba tea in town my hand is 18cm tall for reference, £4 for a fat cup of boba tea with red bean and pudding is a mad deal i heard their brown sugar boba is pretty good too as for the food i don't really know tbh but i'm sure it's pretty decent
Absolutely not impressed with what was found in the spring roll after cutting into it. EHO need a visit Vegetarian options: Not really...was hungry and decided to use this outlet as I have done before. Dietary restrictions: Let's just say something here...what was found inside that spring roll looks very much like the fibres from a scourer pad that is worn and ready to throw away. I totally disgusted with the standards of this eating establishment and will never order there again.
Have used wok for a number of years now, But today's order was the final straw. Last meal ordered bits missing and lacking in its usual high taste. Tonight's. Shambles from start to finish. Parts missing, wrong food sent, tasteless, Rang up to say what had gone wrong, Offered to send me out a portion off bbq sauce. Ordered a portion of water chestnut and bamboo shoots, well no water chestnuts in it at all, carrots onions,spring onions,peppers. Defo not a portion of water chestnut and bamboo shoots. I was told its a new type of bamboo shoots that they are using and they don't have any water chestnut??? Will not be going back there anymore. Wether they have a new chef or not but defo changed for the worse. STAY CLEAR......
Love this take away. If you are hungry give this takeaway a call there food is delicious and your belly will be filled to the brim by the time you have finished. Fast delivery and well worth the price!
Tasty and great value for money! Cheapest I've seen in Lancaster and you get good portions. I'm surprised its a 3 star at the moment, i order frequently and late deliveries will occur with any takeaway every now and then but most of the time its on time. I recommend it
Definitely the best Chinese in Lancaster! Never had any complaints about the food from here. The meal deals are well priced and gives loads of food. Delivery is usually quite slow but they tell you that when you order so can't really complain about it. The food is salty but it's a Chinese so nothing unusual there!
WORST CUSTOMER SERVICE I HAVE EVER RECIEVED Waited an hour for the wrong food to be delivered. Called up and was told not to eat the food and that they would bring me my correct order. No apology given, no refund offered. Waited half an hour for the driver to come back, look at the food and then tell me I had the right food already. Driver refused to exchange my food. Called up AGAIN, to explain I still didn't have the right food and was told the chef had just made the correct food for me. Didn't want to hear the fact that I hadn't had any new food delivered. No apology, no refund and left with cold food I didn't order.
Well only problem was ordering when 1st opened,it took a while to get here but not disappointed with the food at all. The ribs were the hottest I've ever had my sweet 'n' sour chicken huge & my lad thought his was that big & good he couldn't help but leave half and demand he gets the rest Friday nite which is not him.well done
Best Chinese in Lancaster. Now under new management with much better Chinese Chef. Food delivered hot and good portion size. Fast delivery. I can't fault them. I wouldn't go anywhere else for my Chinese. P.S. If you want Thai food then order from a Thai takeaway, unless of course you don't want to spend the extra money!
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Wok Express map

Directions to Wok Express with public transportation

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