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Reviews, get directions and contact details for Willow Direct Ltd

Willow Direct Ltd
"Willow Direct is an importer and wholesaler of high quality willow, rattan, seagrass and wooden retail products for the home and for outdoor living."
Address: 7-9, The Hill, Cromford, Wirksworth, Matlock DE4 3QL, UK
Phone: 01629 823885
State: Derbyshire
City: Matlock
Zip Code: DE4 3QL

opening times

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed


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Reviews
Ordered from them in 23rd November with a 5-7 day delivery time stated in the website. It is now 9th December and they have not once updated us in progress, just say they are busy and that we are in a long queue. Was informed last week that the order should be with us by the end of this week but just called to confirm and was told it’s nowhere near ready. Nothing they can do apart from cancel the order if we wish - not good! Shouldn’t be taking orders if they can’t fulfil them as this has cost my small business hundreds of ponds now! Update - finally arrived on 12th December at least!
Excellent customer service! Will be ordering from them again…
Best place in the country to get your wicker baskets of any size and shape. Great bunch of guys. reasonable prices. Excellent service. Mark and Paul really are nice guys.
Great experience from start to finish. They couldn't have done more for us. Highly recommend.
Great service. Always willing to go that extra mile
Amazing people with a massive heart for communities
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