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Reviews, get directions and contact details for William & Son

William & Son

About

Luxury Destination for Town & Country Living. This account is dedicated to shooting & country lifestyle.

Address: 34 - 36 Bruton St, Mayfair, London W1J 6QX, UK
Phone: 020 7493 8385
moc.nosdnamailliw@ofni
State: Greater London
City: London
Zip Code: W1J 6QX

opening times

Monday: 10:00 AM – 6:00 PM
Tuesday: 10:00 AM – 6:00 PM
Wednesday: 10:00 AM – 6:00 PM
Thursday: 10:00 AM – 6:00 PM
Friday: 10:00 AM – 6:00 PM
Saturday: 10:00 AM – 6:00 PM
Sunday: Closed


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Reviews
Today I visited this establishment and was met by a most,rude and hostile shop assistant. He demonstrated a blatant disregard of common courtesy and a shocking lack of customer service. I have my own Company and have been dealing with both members of the public , celebrities and members of the Royal family for many years,and if a member of my staff had behaved in such a manner as that assistant,severe disciplinary action would have been taken. It appears that this Company's standards have plummeted since their last positive review.
7 years ago (17-04-2018)
The best curators of luxury goods bar none. And such a pleasure to visit to. You are always sure of a warm welcome even if you only want some socks!
8 years ago (12-07-2017)
Loved my experience in this luxury store. Beautiful boutique with the most fantastic products. And the staff are incredibly friendly and helpful. I had my engagement ring made there. They made it completely bespoke for me. I got to choose my own diamond, the designer designed a completely new ring for me and they had it made in their workshops in London, all within my budget. I got a lot more for my money then anywhere else on Bond Street... I am definitely going to get my wedding list done in this store. And hopefully buy myself a nice watch from there soon. I couldn't recommend enough.
9 years ago (20-01-2016)
Luxury retail at its worst. Watch sales man unmotivated with an absolute negative mental state. Every single information coming from that voice was negative and not welcoming. To much trouble to ask for a price - had to find a price list. He was so arrogant that I had to ask "are you the owner of the business?" He replied: "No, I am an employee. But if you want to see the desired watch in real in this shop you have to pay the list price 30.900 GBP (!) none refundable. If you don't like that, I'll suggest you phone around some other retailers or travel to the manufacturer in Switzerland." The atmosphere in this place is toxic, without kindness; to drive any customer to a commercial competitor; without even trying. I am very sorry for such a negative mental state. Disgrace for a Royal Warrant Holder. Well, the warrant is not for watches and that is quite obvious. No passion, only shifting stock. London is full of luxury watch dealers. Stay clear. I'll put a black mark to the name W&S. 40 minutes later I was greeted by a competitor with open arms, trying to make everything possible.
9 years ago (20-02-2016)
Beautiful Watches
7 years ago (15-05-2018)
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