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Reviews, get directions and contact details for Willesden Discount Stores House Goods

"Welcome to B&M Willesden! Here you'll find a home store, complete with a garden centre in Willesden to cater to all your homeware and green-fingered needs.In-store, you'll find a huge selection of items, including toys and games, kitchenware, furniture and pet products, many at a fraction of the cost of other stores.To get here by public transport, hop on the 260, 266 or 297 bus and alight at the Willesden Magistrates Court stop. Travelling by car? The store is just off the A407 on Cobbold Road. There's parking available, but double check if there are any restrictions or time limits when visiting."
Address: 267 High Rd, London NW10 2RX, UK
Phone: 020 8459 0565
State: Greater London
City: London
Zip Code: NW10 2RX

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Reviews
Very good food store in the zone. Some offers and some products low price. A lot of different options of toys. Very nice
It seems to be one of the bigger B&Ms but is often badly stocked and maintained. The upstairs DIY and furniture section is really good. However downstairs often entire shelves are near enough empty, and on a couple of occasions I’ve noticed that every single item of a particular product on the shelf is damaged. Checkout staff noticed a lamp I had was damaged, told me to go and get another there was only one more left, and when I had to come back in the next day for some more bits and bobs the same broken lamp I’d left at checkout had been put back on the shelf. Queues are often very long and slow moving, even at busy times I haven’t seen more than 3 out of the 7 tills open. A lot of items are also not really competitively priced anymore and snacks/cleaning stuff etc can often be found cheaper in big supermarkets. This B&M would be great if they kept on top of stock and being more proactive in opening more tills where there’s 20+ people in each existing queue. A basket only till would also be useful as it’s annoying to have a few items and have to wait behind people with whole trolleys full.
It was busy when I visited so I dumped my items as there was only two tills open with long slow queues. Could not be bother to stand there for how little I had. Maybe I need more patiences.
Arrived to find the store closed, when on Google it states open! Very annoying. Not one of the best B & M stores, some of the shelves are often empty. The area I find the best well stocked is the pets
A great place for low priced groceries, garden goods and home wares. An excellent selection of home decor and ornaments. Free parking for a large number of cars. Only downside is often there can be long queues at the tills.
Location wise the store is convenient to me due to availability of the public transport from/to my place. This store has a very good DiY section which is not available elsewhere. I can also find sufficient items for house & garden. I am giving one star less due to their lack of customer service & maintenance within the store.
Garden Centre in the evening is pitch black with very low lighting. Dark, scary, intimidating and very quiet. Surprised to find they don't sell plant pots or containers in a Garden Centre. B&M never have any staff on the shop floor to offer assistance or advice. I walked around the whole store trying to find staff and its a big store. No time to walk around so much...I shouldn't have to. Great selection of homeware items and can get what is needed after walking around numerous times. Only issue they don't sell enough pet food, a limited selection. More cat food options including tinned food is needed. I have to travel all the way to Harlesden or Sainsburys Willesden to buy tinned cat food..
Huge place, you can find anything you need. I personally love it for that, and for the competitive prices they have. Unfortunately I can not give it 5 stars because I got a bedside table that was damaged inside, clearly opened and used by someone else previously and had not been double checked before reselling. Be careful with this kind of stuff.
Massive store selling almost everything you could want. Large variety of items and good prices on certain items. I mainly buy tealights from here and other decorations for the house. Lots of parking outside. Decent sized bays as well. Never usually full.
Extremely rude staff. Seems to be a common complaint on the reviews, yet nothing is being done about it. The staff drag their feet when being asked to do their job. They make you feel like you're asking so much of them when you're merely asking them to refund you for a product you did not like. And the ATTITUDE you receive is absolutely disgusting. If I had the time, I would have shown attitude back, but I have absolutely no time to waste on such miserable humans.
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