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Wickes Sutton In Ashfield

  1. Sutton-in-Ashfield
  2. Sutton-İn-Ashfi̇eld Home İmprovement Store

Reviews, get directions and contact details for Wickes Sutton In Ashfield

Wickes Sutton In Ashfield
Address: 44 Station Rd, Sutton-in-Ashfield NG17 5FH, UK
Phone: 01623 517515
State: Nottinghamshire
City: Sutton-in-Ashfield
Zip Code: NG17 5FH

opening times

Monday: 7:30 AM – 8:00 PM
Tuesday: 7:30 AM – 8:00 PM
Wednesday: 7:30 AM – 8:00 PM
Thursday: 7:30 AM – 8:00 PM
Friday: 7:30 AM – 8:00 PM
Saturday: 7:30 AM – 7:00 PM
Sunday: 10:00 AM – 4:00 PM

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Reviews
Delivery entrance next to customers car parknAnd make you wait 30 mins, to off load as they have a pointless 1 vehicle at a time in there loading area, even if you only have 1 pallet to drop off, and they can easily fit 2 vehicles in, as offload is quicker than loading esp if 1 pallet to drop and they have a faulk lift
I am extremely disappointed with my experience with Wickes after purchasing a kitchen designed by their employee, Neil Morgan.I do not advise Neil is extremely difficult to get hold of, never returns calls, and even when messages were left with other staff, I still received no response.nnThe bigger issue is the lack of professional knowledge. We trusted Wickes to design our kitchen correctly, yet when the company came to measure for the worktops, we were told the sink did not fit. Neil argued that the sink was correct, only to later admit he was wrong after checking. As a result of his mistake, we were forced to buy a completely new sink out of our own pocket, return the original one to Wickes for a refund, and on top of that, the replacement sink didn’t even come with a plug or overflow — another added cost.nnBecause the new sink was different,we had to pay for a plumber to return and move all the pipework that had already been fitted for the original sink. This added extra delay and more unexpected expense.nnWe also had serious issues with the company Neil organised to template the worktops. I explained my concerns to him after the fitter was at my house for less than five minutes verified on my Ring doorbell, did no checks, and clearly didn’t want to be there. Instead of resolving this properly, Neil refused to call me and sent a poor email stating that I would need to pay an additional £250 just for them to return — despite the issue being caused by the incorrect sink that he ordered. This would have meant paying £500 in total for absolutely nothing.nnOverall, this has been a stressful, costly, and extremely frustrating experience. We chose Wickes expecting professional service and expert design, but instead we’ve been left out of pocket, delayed by weeks, and forced to correct mistakes that were not ours. I would think very carefully before trusting Wickes sutton in ashfield with something as important and expensive as a kitchen.
Nice staff members on the till section. It missed out on five stars due to the guys on the kitchen and bathroom section. The guy we asked for assistance didn't want to help us and spoke to us like we were wasting his time! Maybe he thought we didn't have the money?! Either way... Their loss as we have taken our business elsewhere. And for the record.... We have a lot of money lol. Just because we walked in with our joggers on!!!
Like all other stores pretty much, car park here's a little rough but a good amount of spaces
Poor customer service. Women on the counter on 12th March at 10am wouldn't let me have or bother 2 look for a scrap bit of cardboard so I could rest my new shelf i brought to stop it getting scratch. She left us sat there 10 mins assuming she radioed through for some then to say they are in the back so cant have any!!!
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Wickes Sutton In Ashfield map

Directions to Wickes Sutton In Ashfield with public transportation

Norman Avenue 100 meters
33
3C
90
Lawn Avenue 260 meters
33
3C
90
Hardwick Lane 340 meters
3A
Taylor Crescent 350 meters
3A
Pepper Street 380 meters
33
3C
90

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