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Wickes

  1. Burton-on-Trent
  2. Burton-On-Trent Building Supplies

Reviews, get directions and contact details for Wickes

"At Wickes you'll find quality DIY and trade products that will help you complete your home improvement projects. From kitchen and bathroom design to gardening and decorating projects; Wickes has the right tools, services and advice to transform your home."
Address: Wellington Road Insley Industrial Estate , Burton-on-Trent DE14 2AP, STS, GB
Phone: 01283 516809
State: STS
City: Burton-on-Trent
Zip Code: DE14 2AP

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related searches: wicks website, diy stores uk
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Jones & Clark Jones & Clark 1 km Ordered specialist riggers tools and toolboxes. Great service totally recommended.
Reviews
Dissapointed. Ordered items Sunday evening to be delivered on Tuesday. Customer service rang to say the stock levels were incorrect and so they wouldn't be able to deliver until Fridaywhen they get more stock, the lady I spoke to was very friendly and I asked if I could add another slab to my order and pay for it as I actually needed 12 but on the website only 11 were in stock. She told me she would add it free of charge for the inconvenience caused which I was very pleased about. However, when my delivery finally arrives Friday morning, the service was poor and the delivery driver was rude. They never knocked on my door to notify me of their presence, they started piling a large order of wood Chippings, top soil and slabs on my front lawn when there was a perfectly good concreted area right next to it. I kindly asked if they would be able to take the items and place them around the back of my property as I am pregnant and no way I could move those on my own, and the guy got an attitude with me for it. It became an uncomfortable experience so I sat inside and waited for them to finish and leave. Then I noticed only 11 slabs were delivered and not the extra one I was told I would receive free of charge for the inconvenience. I wouldn't have minded this as it was free however I really needed the extra slab and I'm dissapointed as I'd offered to pay for it to ensure it would be included and was told it wasn't necessary. Now I don't have enough materials to finish my project.
Wickes kitchen fitted Cost of kitchen £14000. Had to pay fitters extra for electrics plastering etc. Total around 17 - £18000. Fitting was poor and parts missing. Fitter drove a screw through the door and had to replace it. Sink badly fitted and needs replacing. Trim on edge of cut board badly glued. Leak under sink ruined unit and they had to replace unit only after trying to say it was not their plumbing that caused it. Took them a few month to sort out snags. Microwave wasn't fitted until 8 - 10 weeks after kitchen. The guarantee is only 2 yrs and they say that ran from the end of the main fitting and NOT from when the final snags were finished. So now they refuse to replace or repair any problem with the badly fitted sink or trim. Because they conveniently started the guarantee at time of main kitchen fitting and not when snags were fixed. Total cowboy job and lifted a lot of money for it. They now refuse to communicate at all. If you like value for money avoid at all cost. Wickes Order No 032936-8404-V I expect a comment but not action. For information wickes, this order is in my wifes name. I don't like being fiddled. We obviously will now have to find thousands more to correct your mistakes. I won't say thanks Incidentally the pics here were sent to wickes and it never made the slightest difference. So they are obviously not bothered what people think about their standards and will continue doing this to unsuspecting customers. Over the years I have spent absolutely thousands at wickes but now they won't get a cent out of me EVER. Be Warned! Go elsewhere even if it's a little bit more, or you may regret it. Is it so much to ask, that a company of this size can just do as asked and own up when they get it wrong?? Next time I will use a fitter of my own choice that I know comes with good recommendations. I could live with this if it was my own mistake but this company employ cowboy fitters and wipe their hands when it goes wrong. My own rating would be minus a couple of stars if I could do this. Don't touch them, their standards are far too low for the money they expect you to fork out. When you complain they just make excuses and then eventually blank you and hope you will go away. None of their guarantees are worth anything really because they don't honour them, or at lease they didn't in our case. Its your choice though. I've found much better now for a better price. Forget your offers at wickes with there half price cabinates. If the fitters are bad it's worth nothing to you. Just arranged for complete worktops, splashbacks and sink replacement as work so bad we were getting leaks and smells as a result. Total cost of remedy work £5005. Now total cost of kitchen now a good £23000. Shop around, there's a lot better out there. Beware of this crew. Book anywhere but here.
Ordered kitchen on line, 3 days later delivered and complete, driver superb. Went in shop to order worktop, young lady so helpful and cheerful at 0715 am, credit to the store. Next day delivered and young man put all 9m in garage for me. Absolutely outstanding Wickes, amazing staff at Burton, thank you.
Great variety of products, definitly a great supply of paint and decorating products, kitchens for some good prices and you can find almost everything for every job, good staff interactions and look for the trolleys with discounted products on them, some are silly cheap. Good store if you need renovation supplies or just that random screw to match the ones you havenot saying you'll definitely find it but there's a great amount of them.
Biggest Wickes I've been to, great selection of stock. Timber nice n dry and well kept. I'll be back for sure.
Martin is a very humble guy. He helped me a lot to find different things in the store. I suggest him to everyone. Thumbs up for you and keep it up Martin
Friendly staff are very helpful in finding what you want.
Very helpful staff at this branch. Cheerful and very on the ball lass called Robyn was there today. Cute as a button and twice as helpful...got me signed up as a trade customer and helped save me some money. Gold star.
Spotted this in Wickes Burton. Though its placed by a charity it shouldn't be allowed by Wickes. This donation goes for clothing and may be for food, i don't suppose whoever placed this will eat from toilet? This is really offensive and people should use common sense which is becoming very rare these days.
Great service from Dass in the kitchen and bathroom design department.
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