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Reviews, get directions and contact details for Wickes Dartford

Wickes Dartford
Address: 50 Overy St, Dartford DA1 1UP, UK
Phone: 01322 292828
State: Kent
City: Dartford
Zip Code: DA1 1UP

opening times

Monday: 7:00 AM – 8:00 PM
Tuesday: 7:00 AM – 8:00 PM
Wednesday: 7:00 AM – 8:00 PM
Thursday: 7:00 AM – 8:00 PM
Friday: 7:00 AM – 8:00 PM
Saturday: 7:00 AM – 7:00 PM
Sunday: 10:00 AM – 4:00 PM

Reviews
I had a shower installed in April this year by Wicks and I can’t fault the design. It was a difficult area to fit the shower in by the designer. She spent a lot of time on the design And I have nothing but praise for the installers they were quick, efficient professional And personable Dave and his son-in-law unfortunately the same can’t be said for the after-care it was appalling The designer over ordered on the laminate wall sheets it’s been left in pir Grooming salon on the floor until today when I contacted the CEO of Wicks because they said it was my problem not theirs. The laminate company wouldn’t collect because it was over 28 days, even though I gave less than 28 days notice after installation I told her that we were around for two weeks when I was asked by the designer when they could collect it. But obviously she didn’t contact the laminate company and they now refused to collect it. Luckily Dave son-in-law and his friendncame to collect it today, it was even suggested by the the designer that I put it on gumtree for free I still haven’t received a refund and it’s £129 and they aren’t being paid for collecting it and it’s a big and heavy 58 kg item. I won’t be using again unfortunately the after-care just is not significantly not up to standard
I am still awaiting a refund for tiling on my Kitchen that was not carried out . I have been waiting since July 12th, I have called numerous times and visited the Dartford store, spoken to Gordon the Kitchen Designer who promised he would keep me updated as Manager who authorised refunds was on holiday for 2 weeks really not my problem, he copied me into a email sent to the Manger covering, no reply ,apologise for delay and no contact , appalling after service especially as they owe me money would they wait this long if other way around , would not recommend Wickes because aftercare, But Richard the Kitchen fitter was amazing having to alter units etc because design not what we
One of the worst services imaginable. I ordered sand for delivery. Said it would arrive on Monday, waited no delivery. Said delivery on Tuesday by 10am, came at 1pm after I left the home. instead of it being delivered at my address it was delivered at my neighbours address 2 doors down on their driveway. Spent ages on the phone with driver who said it was delivered to the correct address which it wasn't. Called customer service who said that I had to book collection for refund and would take two days and then I would have to reorder the sand. Baring in mind this is on someone else's driveway blocking them using it and it's their error. Customer service was useless. I wish I could move the bags myself but they are heavy. To say I'm fuming is an understatement. Renovation work is delayed, my neighbours are annoyed and I'm frustrated. Would not recommend at all.
Rustum nnCame to store to buy some paint for the house . Rustum provided good customer service and helped us with quick refund and collection.
Good place, decent prices and stuff are well laid out the customer service is not the best but it is a traders shopnThere is parking and also in the parking lot js a burger van which is one of the best round here so sometimes the visit is just perfect with a burger
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Directions to Wickes Dartford with public transportation


Hanau Bridge 150 meters
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Mill Pond Road 180 meters
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Dartford 200 meters
Southeastern
Thameslink
Mill Pond Road 210 meters
480
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D3
Home Gardens 220 meters
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414
414A
414B
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477
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492
96
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DW1
Fastrack A
Fastrack AZ
Fastrack B

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