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Reviews, get directions and contact details for Whistles

Whistles
Address: 135-136 Upper Street , Islington N1 1QP, XGL, GB
Phone: 020 7226 7551
State: XGL
City: Islington
Zip Code: N1 1QP

opening times

Monday: 10:00-18:30
Tuesday: 10:00-18:30
Wednesday: 10:00-18:30
Thursday: 10:00-19:00
Friday: 10:00-19:00
Saturday: 10:00-18:30
Sunday: 12:00-18:00


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Reviews
The best Whistles store in London! Huge selection of clothing with fantastic staff who are always so helpful for example, i wanted to purchase a jacket which they didn’t have in stock.. but they had it in another colour so I was offered that in order to try it on so I knew which size I needed, and could then either come back when it was in stock or order online. So helpful! Love this store so much!
While the store itself is nice and the items high quality, they only stock size 14 and under on the shop floor. I found two items in a size 16 and nothing higher despite them being available on their website. It’s send a pretty unfriendly message about the body type they want shopping in their store - especially given size 16 is average size in the UK. And while the other sizes may be in stocked at the back, it’s a little shaming that anyone over size 14 has to make a special request. I’m not sure if this is a this store issue or a Whistles issue more generally. The staff were friendly and this seems like a management issue more than anything else.
As a man shopping for his wife's birthday present, I couldn't have asked for more helpful and knowledgeable service at this shop. Lovely clothes and lovely staff who really engaged with the process of selecting a jacket. Highly recommend . . .
Whistles Islington came to the rescue today. Super helpful when I called in a panic that I hated my outfit! I explained that I was driving down from Essex & hated my top. I gave them a brief description on what I was wearing & that I was meant to be at a Xmas party & was already running late. They quickly showed me the stuff that they had selected for me & had me put the door within 10 minutes Thank you xx
I just had a wonderful shopping experience at this shop. I could tell all assistants were being attentive to their customers but want to give a particular shout out to Alexandra. She gave me a proper styling consultation - picking out dresses for me after I had told her what I was looking for and then patiently advising me on different sizes and giving honest feedback. I am delighted with the three dresses I purchase and am confident they will see le through the summer in style! Thank you!
I had a fantastic in-store shopping experience at the Islington branch of Whistles. The store is really nicely laid out with a great range of clothes. The manager, BlueBelle, spent a lot of time helping me choose and try on shoes. For one pair, they didn't have my size in stock, so she took the time to personally call another branch and get them ordered in for me. Based on this experience I'll definitely be shopping at this branch of Whistles again in the future. Thank you BlueBelle for all of your help!
Truly excellent customer service. I’m already a loyal Whistles customer and will be even more so now. The manager was amazing when I was in the store last week.
Always finest quality clothes and unique style dresses. But I have to say that staff is absolutely excellent, the blonde girl that works there in the evenings was so polite and nice. I wish there were more people like her!
It is not ideal to have this Whistles within walking distance, it allllways pulls me in. This branch is perfectly situated between lots of other lovely shops and it has a good representation of the entire range. It is a lovely clean airy space and not too chocabloc, you could even push a buggy around. Affordable, lovely quality with sales associates that actually seem happy to help. Classic items as well as little party numbers. The own brand shoes and jewellery are also great quality.
This store consistently has awful customer service. I usually let it slide but now it seems like there's something every single time I go in. Last week I went in to return an online order and I was told that none of the shop assistants knew how to process refunds so I'd have to wait an hour or so until the store manager came in. When I went back in to return my order on another day there were about 4 shop assistants just standing around while I waited at the empty counter until another shop assistant came out of the stockroom to serve me. In the order I was returning, I was given a pair of boots that were 2 different sizes, and when I told the shop assistant she indicated that that order had come from this store no surprise. The previous week the store shut 10 mins before its listed closing time so I was unable to go in to collect my online order the door was locked and I could see assistants gathered at the back of the shop. Earlier in the year I had waited about a week for my click and collect order, and decided to go in to ask if it had arrived. Turned out it had and the store just hadn't indicated as such in the system to send me an email notification that it was ready for collection. I usually shop click and collect and return to store, but I think those days are over... delivery and postal returns would be less hassle!
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