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Reviews, get directions and contact details for Westminster Lodge Leisure Centre

Westminster Lodge Leisure Centre
A swimming pool and gym with fitness studios, table tennis, badminton courts and an on-site bistro.
Address: Holywell Hill, St Albans AL1 2DL, UK
Phone: 01727 736080
State: Hertfordshire
City: St Albans
Zip Code: AL1 2DL

opening times

Monday: 6:00 AM – 10:00 PM
Tuesday: 6:00 AM – 10:00 PM
Wednesday: 6:00 AM – 10:00 PM
Thursday: 6:00 AM – 10:00 PM
Friday: 6:00 AM – 9:00 PM
Saturday: 7:00 AM – 6:00 PM
Sunday: 7:00 AM – 6:00 PM

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Reviews
A fabulous local fitness centre. Our girls have grown up swimming in clubs in the pool. Our eldest and I joined the gym during the summer - it’s awesome and very well-equipped and not too intimidating for newbies. Nice cafe, climbing wall, sports hall for badminton, netball, basketball, pickleball, etc., etc.
Really disappointing experience today when playing badminton with my young son. The sports hall was like a sauna and unbearably hot too the extent where my son didn't really want to play. Went to reception twice and asked that something could be done. Both times were ignored even when I asked for the Duty Manager and was simply told by a receptionist that nothing could be done. What utter rubbish, of course No Duty Manager came to see me at all which is a disgrace.nnYou clearly don't care about your customers!nnExpect a little more customer care when you are charging £19.50 for a 55 minute badminton session!!nnVERY POOR INDEED!
No safeguarding for children during swimming lesson.nnI wish I could give a zero star, but it doesn’t appear to be possible. I’m the parent of a 5 year old child who has been taking lessons at Everyone Active Westminster Lodge in St Albans for over a year. I personally swim there 3-4 times a week. Today I took my child to his lesson and I was asked not to sit poolside as I normally do, but to go to the viewing gallery a 2 minutes walk from the pool max. As I got to the gallery and looked down into the pool I realized my son wasn’t there, whilst the other kids were taking the lesson.nI rushed downstairs to find him crying and distressed looking for me in the changing rooms. He had walked out of the pool without any of the teacher stopping him or even noticing. When I went poolside to ask the teacher, instead of an apology and despite the fact that my son was in tears, the teacher told me ‘I didn’t even know he was here’. The teacher apparently had no register and no idea which child was in the pool. If parents cannot be poolside, what safeguarding is in place for a group of children between the age of 5 and 6? How can someone who has a group of young children in their care allow one to leave the pool unnoticed?nThe teachers present were totally unhelpful and one was outright rude. I since spoke to a duty manager who I had to solicit an apology from.nI’m yet to receive an explanation from Everyone Active as to how this has been allowed to happen. It seems to me extremely concerning and I have zero trust in this team to look after my child.
The pool is nice but the changing rooms are filthy.nnDespite multiple complaints and assurances nothing has changed.
DON'T TAKE YOUR CHILD HERE FOR SWIMMING LESSONS UNLESS YOU'RE WILLING TO TAKE A RISK. MY SON WHOS 3YO WENT UNDER WATER TWICE IN 3 WEEKS FOR AT LEAST 5 SECONDS WITH ABSOLUTELY NO REACTION FROM THE LIFE GUARDS. HIS MUM HAD TO JUMP IN THE POOL DRESSED ON BOTH OCCASIONS
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Directions to Westminster Lodge Leisure Centre with public transportation


St Albans Abbey Railway Station 80 meters
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St Albans Abbey 150 meters
West Midlands Trains
Griffiths Way 220 meters
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Belmont Hill 320 meters
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601
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Wilshere Avenue 340 meters
601
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