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Reviews, get directions and contact details for Well Perth - Rannoch Road

"We’ve been helping customers in our local pharmacies for over 70 years. To reduce the time you have to spend waiting for your prescription, we’ve redesigned our dispensing process and introduced new stock monitoring measures. These changes also mean our pharmacists have more time to answer questions and offer support and advice, saving you a trip to the doctor. We also offer a range of services in our community pharmacies, from flu jabs to stop smoking support. The services we offer vary between stores, so check our pharmacy finder to see what’s available at your local Well Pharmacy."
Address: 191-201 Rannoch Rd, Perth PH1 2DP, UK
Phone: 01738 623409
State: Perth and Kinross
Zip Code: PH1 2DP


related searches: Browns Pharmacy Perth, Well delivery, Well Pharmacy delivery, Asda Pharmacy, Pharmacy delivery Wales, Who is entitled to free prescription delivery, Online NHS pharmacy, Medications delivered to home
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Reviews
Visited shop, waited 15 minutes as the end of a que of 6 people. Once person serving but on phone to gp. Pharmacist and technician behind the counter. By this time eight other people were also queued outside. While waiting saw what I needed, but empty Box, took it to the counter eventually , staff member reached for similar box behind counter, it was empty, she told me they had no stock. So they keep boxes on shelf that they have no stock of. Used to work here 13 yrs ago when the Co-op, happy good place to work, we all mucked in including the pharmacist. Regularly had secret shoppers making us on our knowledge and service. Will never visit her ever again.
Had to visit as run out of regular medication and had not received text it was ready. Went on Sat 16th and after waiting a short time in a small queue was told to come back at 15:30. Returned and was told they had now found my prescription but it would not be ready till 16:30. At 16:30 a queue of about 8 was there. Only two people were taken and at about 17:15 those remaining were told the shop was shutting. They were closed on Monday and I went back today. The eventually found my prescription and I said I needed them and would wait. 30 minutes later I received my pills. I was without medication for 2 days. Each time I visited someone was complaining and staff were no help whatsoever, rude and dismissive. This morning there was 6 staff on and people were still waiting. Some of the staff appeared to be little occupied. Poor poor service I have moved to another pharmacy.
Thankyou for short notice prescription order got it today ,thanks again.
Used to be good but lately have been behind with dispensing, losing prescriptions and do not answer the phone. Having said that the staff that work at the counter try their best to help and are always polite
As a contractor working in the shop Thursday 21st December, I observed extremely high demand for prescriptions. The shop was busy with customers all day and the friendly, hard working staff were dedicated to providing the best service possible during the Christmas rush. Very professional, knowledgeable and very helpful.
Kept waiting a lot longer than "normal " customers my partner collects my daily prescription admin unable and I've went to take Sunday prescription which i had at home with them being shut on Sunday i only to realise they hadn't given him it. He's got dyslexia and takes s face value that a pharmacy won't keep making Amateur mistakes. I've now had to go without 6 lifesaving drugs now to which deprement I don't know as I take them religiously every day m my partner is on a daily script also and due the queue long outside he let some elderly people go in front of him only to be told when it was his turn to wait outside because it was a methadone script this is systematic in this pharmacy, so he informed her that he had already waiting outside half an hour and let down elderly people in front of him. He 3x0lained this and the last looked him up an down and checks with the senior if she was allowed to let this "methadone" prescription go back to end of line just because of the medications he collects. He has been coming to this pharmacy daily and the way he is spoken to, treated and made to feel like a second class citizen is shocking but for the to leave me without epilepsy medication, blood thinning medication , chronic pain medication and a 4 other medications is beyond shocking. I will continue to put bad review up until the change their attitude in that chemist. They are dangerous and play with people's lifes, they serve people's spending on their "supposed class' . The pharmacist Terry needs to be replaced for someone who is a people person. The way I've seen her speak to and about people is beyond disgusting. I hope you read this well and get it together as I'm not the only person who you've treated like this and looked down your nose at people is not indicative as the " caring pharmacist" role you've put on. It maybe being manager I. A tiny chemist in a tiny chain. In the squeme of things it's not a lot tbh
Very imcomident pharmacist had to wait for over a week for Pescriptions went down to get it & still not ready they are really taking a lot of people's life in their hands NOT GIVING THEM THIER MEDICATION ON TIME a few days later ..... Not Aswering Phone
Called 10 times to try n establish whether I’d receive my antipsychotic today and no one is replying. It’s 10:46 in the morning! Bad service
Rude, miserable, unhelpful staff member I spoke to, just put the item I as looking at back on the shelf said it wouldn't work then went back behind the counter. No offer too help further. I went some where else and got it there instead.
Very friendly staff. Usually get prescription within 10-15 mins. Much faster than Asdas and more attentive, pleasant staff. Wide range of products.
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