Welcome to Excellence is the most successful customer service training initiative in the UK with over 350,000 people having participated since the first training course in 1993.
Our one-day customer service courses are geared towards those working, or planning to work, in the service sector including front-line staff, managers, supervisors, owners/proprietors, volunteers and students. Each course can be adapted to meet individual business or destination needs. The training courses are frequently updated to reflect changing conditions and legislation and are delivered by highly specialist trainers.
We have a proven track record and are the No 1 in customer service training in the UK! Call to us and we will get you on course to a great future.
● Delivering Service Excellence
● Welcome Host Gold
● Welcome Host
● Welcome Host Plus
● Welcome All
● Welcome International
● Welcome Line
● Welcome Management
● Lead, Motivate & Succeed
● Smarter Marketing
● Green Edge
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