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War Memorial

  1. Andover
  2. Ludgershall Transit Station

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Address: Ludgershall, Andover SP11 9FU, UK
State: Wiltshire
City: Andover
Zip Code: SP11 9FU

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Reviews
Had to send a colleague to the minor injuries department after a fall at work. The staff told him it would need stitches but they could not see him without an appointment. 111 kept him waiting in a queue for an hour before saying a consultant would call back sometime today. He is now on his way to Winchester to try and get some medical attention there. The UK system is a joke.
Hospital was fine, very professional and caring staff. The car park however is awful. The only Pay machine at the front of the hospital was out of order and the only working machine was a hundred yards away, while it was fine for me, a lot of elderly people use the hospital and would have struggled. I met an elderly guy who had been fined the week before, ripping patients off, especially elderly ones is disgusting, this hospital needs to do something…
I find it. disrespectful not to accept a woman with her child for an ultrasound. we don't all have nannies frankly the care in england its very bad. frankly France is at the top. last time
For a town with over 50k residents, it shocks me that we have an INADEQUATE minor injuries and no A&E. Inadequate doesn't even come close, it's not open Saturday or Sunday and they can only see you if you have an appointment? Andover has a huge population, comparative to Salisbury & Newbury. Take Test Valley as a whole and we have over 125k population. But we're expected to all descend onto Winchester after 6pm and at the weekends?! No wonder people call 999 instead, pushing ambulance wait times further and further into chaos. Now, I don't blame the staff at this location, but I do have issues with how this service is being run by the NHS! Andover needs a more adequate A&E.
I was sent to minor injuries on 29th July by 111 who were very thorough and helpful. I answered all the questions by the friendly receptionist at the minor injury clinic and then a dragon nurse appeared. There were no patients waiting so not busy. I wonder why the nurse thought it ok to be so rude, dismissive, disrespectful. I was told to go to A&E in no uncertain terms. It’s not the first time I’ve experienced such unnecessary rudeness. Shame on you treating people so badly. Apart from going for bloods this hospital is very poor we find.
One of the andover staff nurse is rude. She shouted at me after I went to wrong way to go my next appointment. She think I might a cut a chase have to go through one-way system. She yelled at me very loud to ask me to step back in social distance from another old patient. Everyone just stand and watching. It's embrassing to me. I already almost rush hour late from my appointment after work. Next time please show good manner. If this kind of rude attitude I would probably not tolerated to make next complaints. This kind bad attitude example shouldn't be stay at work. Please treat everyone nicely.
It's supposed to be minor injuries.. it says on line open till 6pm on Saturdays. So why am I now having to drive to Winchester?? Absolute joke!!
A wonderful experience today bringing my 91-year-old mother for a DEXA scan today. She has severe dementia, and the radiographer was perfect with her - kind, empathetic and knew exactly how to make her feel relaxed and safe. Thank you
Staff working on Sundays to provide routine diagnostic tests to help cope with the demands of the Coronavirus pandemic. Staff friendly, helpful and I felt safe. I couldn't ask for more, thank you Andover War Memorial Hospital and thank you NHS.
Efficient, staff kind, clean, easy to locate required department. Can not fault it. A true jewel in the NHS crown.
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