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Wainhomes South West

  1. Okehampton
  2. North Tawton General Contractor

Reviews, get directions and contact details for Wainhomes South West

Wainhomes South West
Address: Owlsfoot Business Centre, Okehampton EX20 2PA, UK
Phone: 01837 841000
State: Devon
City: Okehampton
Zip Code: EX20 2PA

opening times

Monday: 10:00 AM – 5:00 PM
Tuesday: Closed
Wednesday: Closed
Thursday: 10:00 AM – 5:00 PM
Friday: 10:00 AM – 5:00 PM
Saturday: 10:00 AM – 5:00 PM
Sunday: 10:00 AM – 5:00 PM

Update Info

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Reviews
Worst customer services i have ever dealt with. I never normally leave reviews but i have been outraged so much by wainhomes that i think if you would are interested in buying with them then DONT!!! choose a different developer because Wainhomes will treat you like dirt!
7 years ago (28-11-2017)
The house was 6 months behind schedule to start with, dealing with lie after lie. When we finally got the keys, the house was still weeks away from being finished. We couldn't lock the front door as the front door handle was hanging off. There was no kitchen and they couldn't be bothered to even ring the kitchen fitters until 16 days later! There are so many problems with the house which just aren't being fixed. The site manager ROB GREEN and the contracts manager MATT SHAW have both been around to inspect the house, and confirmed the work around the house is substandard and one bit of handy work even dangerous, but have refused to fix it! There is no point of contacting these people as they will just feed you absolute lies and will not help you at all. The front door well has sharp edges which has cut the bottoms of people feet open, but have been told by the managers this won't be fixed because "Oh well, it's like that now". Two doors in the house don't fit the frames and don't shut properly and have been told this won't be fixed because "it's too much effort". You can clearly see render that has not been painted on the exterior of the house and this has been deemed "acceptable". Some render has just fallen off the front of the house and has just been painted over as a fix and have again been told this is "acceptable". A light switch is not attached properly to the wall and has a large gap surrounding it. The sealant around the house was (and still is) awful and was told it is "the home owners responsibility" to get this fixed. The windows have been botched and do not fit properly. The central heating doesn't work, to which we were told to fix it ourselves, and after reporting this to the NHBC, Wainhomes told them a plumber had already been to fix it, then told us they would be sending someone to fix it - still no one has turned up and it does not work. This is a tiny fraction of the problems with the house and I wish I could attach images to this review and you could all see the awful quality supplied by these idiots. You will never talk to anyone in customer service about getting your house fixed as they don't answer the phone, and never answer e-mails. The only way anything will get fixed is to go through the NHBC, and even then Wainhomes will report to the NHBC that the issues have been fixed when they haven't bothered to do anything about it. Wainhomes are nothing but greedy con men, and they are after your life savings and then will try and completely screw you over.
8 years ago (23-12-2016)
ABSOLUTELY DISGUSTING THE WAY THEY HAVE TREATED THE RESIDENTS OF OUR ESTATE.THEY NEVER COLLECTED GARDEN SERVICES FEES FOR 8 YEARS THEN BULLIED EVERYONE INTO PAYING 8 YEARS FEES IN ONE GO OF £1000 EACH OR FACE DEBT RECOVERY FEES COSTING HUNDREDS ALL I CAN SAY HIS STAY CLEAR FROM THIS COWBOY OUTFIT BOTCHED CRAFTSMAN SHIP AND CHEAP MATERIALS NOT FINISHED OFF PROPERLY STAY CLEAR SAVE YOUR MONEY AND BUY OF SOME ONE BETTER JOKERS
7 years ago (31-07-2017)
I'm renting but I have to say that the quality is substandard on every level. we don't have any storage stage in a 3-bedroom house, despite the fact that we have 3 bathrooms. Not even enough storage space for a hoover. In the master bedroom, where we have a king size bed, we don't have enough space for a wardrobe, which is really quite unbelievable. In the bathroom we don't have mixer taps so we're stuck in the 80's, despite the fact that the house was completed in 2014. The carpets are awful, the windows are the cheapest I have ever seen and felt, the garage isn't big enough to drive a 4x4 into, the toilet flush is awful, the air circulation system is terribly noisy and dirty. Now for the really bad thing. our house is in Axminster and the values on average do not go up. A friend of ours from around in the corner, in another Wainhomes home, sold her place recently for a LOSS and had to move back in with her parents to be able to save again. This isn't a rare case, it's very common and easily researched. For example 4 catnip close was bought for £215k in 2006 and sold for £195k in 2015. 69 flax meadow lane was bought for £190k in 2011 and sold for £180k in 2015. Stay well away from these cowboys.
9 years ago (19-12-2015)
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