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Virgin Experience Days

  1. Bourne End
  2. Bourne End

Reviews, get directions and contact details for Virgin Experience Days

Virgin Experience Days
Address: Stamford House, Boston Dr, Wooburn Green, Bourne End SL8 5YS, UK
State: Buckinghamshire
City: Bourne End
Zip Code: SL8 5YS

opening times

Monday: 8:30 AM – 4:30 PM
Tuesday: 8:30 AM – 4:30 PM
Wednesday: 8:30 AM – 4:30 PM
Thursday: 8:30 AM – 4:30 PM
Friday: 8:30 AM – 4:30 PM
Saturday: Closed
Sunday: Closed

Update Info
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Reviews
I had a virgin experience booked for a 3 course meal which I received as a present. I booked the meal for the 8th of March but sadly my brother passed away the 27th of Feb so cancelling it was the last thing on my mind I have offered to give proof when I’ve called back to explain they have given no help or refund just a straight no we can’t help you. A little goodwill gesture would have went a long way. Just a warning for anyone they don’t do goodwill gestures for unforeseen circumstances.
Very disappointed with my experience using Virgin Experience DaysnnI exchanged my original voucher worth £45 for a “boat trip with roast dinner for two” experience advertised by them at £120. To complete the exchange, I had to pay an additional £78 including admin fees.nnAfter booking, I checked the actual prices directly with providers and found the same experience could be booked for significantly less elsewhere even though the original provider . The boat trip itself was around £34 for two people and the dinner around £25 per person, making the real value nowhere near what I ended up paying through Virgin Experience Days.nnCustomer service simply repeated that they are “not a discount website” and refused any refund or meaningful resolution because the booking had already been redeemed. where i find out the price, from confirmation letternnMy issue is not the maths, it’s the lack of transparency and poor value for money. I genuinely feel misled by the exchange pricing and would strongly recommend people compare direct booking prices before exchanging or purchasing vouchers through this company. And my personal opinion is just stay away from them!
I booked a flying experience last year for my nephew after he completed his exams. The experience was with North Weald Flight School and was cancelled on the day three separate times.nThis caused a huge amount of inconvenience, as I had booked three days off work to attend with him, all of which were completely wasted.nSince then, I’ve been going round in circles between Virgin Experience Days and the flight school trying to get a resolution. I requested a refund, but the only option offered was to have the voucher reissued. Even trying to get the voucher reissued has been an awful experience.nIt has now been four weeks since the third cancellation, and I still haven’t heard anything from Virgin. The customer service has been extremely disappointing throughout.nI would never recommend Virgin Experience Days based on my experience. Very disappointed — do not book.
DO NOT BUY THESEnUnfortunately, if you are reading this review then you have probably already purchased. However, my experience is clearly a common theme as can be seen from other reviews.nMy daughter bought me the theatre tickets for Phantom of the opera and three course meal at Marco Pierre White's Steakhouse. I will add that my daughter earns very little, and this was a big purchase for her which makes it all the more disgraceful for me.nOnce I activated the voucher and looked for dates, basicly not a single date is available. All Fridays, Saturdays and Sundays are blocked off, and then I clicked on many odd Wednesdays and Tuesdays even through to October and not a single available booking.nOf course no response whatsoever from the Help email.nAbsolute daylight robbery, and legalised fraud in my opinion.nIt seems like the way this works is that once you activate the voucher to book a date, you have agreed to the terms etc. And then they will say you can book an alternative experience such as one of the driving days where other reviewers say that you are one of dozens and queue for hours to drive for 30 seconds!nDisgusting company, best avoided like the plague.
My sister gave me this adventure as a present so I took an elderly gentleman to brighten up his life. We had a thoroughly brilliant day and we acted like 2 naughty schoolboys. The ferry ride was fun as was the steam train to Corfe Castle. My friend loved our day out and so did I and we have decided to go again next summer.
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Virgin Experience Days map

Directions to Virgin Experience Days with public transportation

New Road 70 meters
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Furlong Road 90 meters
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Railway Station 160 meters
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6B
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Bourne End 180 meters
GWR
St Mark's Church 270 meters
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6B
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7A

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