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Reviews, get directions and contact details for Victoria's Secret

Victoria's Secret
"Global lingerie retailer, known for our beautiful lingerie and bra fitting service in store with our friendly team. There's no need to book an appointment, just pop into our Birmingham store. Wide range of lingerie, sleep, panties and sports wear in a broad range of sizes. Fine fragrances and body mists collections available in all stores as well as accessories and beauty products."
Address: Bullring Upper Level , Birmingham , XWM, GB
State: XWM
City: Birmingham


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Reviews
It's a quite wide store with mist, lingerie, bags, casual wear clothes. They have testers and it's a convenient store to look at the collection they have. All the merchandise is arranged amd organised well.
I did like this store Although I was disappointed that they didn't have my size in wedding lingerie. I would shop here again as they had a good variety of styles available and the shop is well presented with attentive staff but I would suggest phoning ahead to check if they have bras in your size to save disappointment especially if you are a larger busted lady.
I went just before Christmas to find my bridal underwear. The store is big and I was unable to find any so I asked one of the assistants there. She looked at me as if I wasn’t speaking English and pointed me in the direction of the pjs! Failing that told me to look online. Was not helpful at all.
What a great service! I needed to buy some good quality underwear and to be measured to make sure it’s a good fit. I was served by Sharon and she was absolutely fantastic! She is a huge credit to the store and if you get served by her, I can guarantee you’ll be in the best hands.
I was in victoria secrets at around 4pm today 31/12/22 the staff upstairs were very kind and engaged in conversation whilst helping me to look for what i needed . They were also very understanding of additional needs. However the staff in the downstairs changing room were rude , obnoxious and quite snobby towards others its like they were looking down on people in a way . However massive thanks to the staff upstairs for being patient and understanding
Do you know what? .. customer service is changing big time .. the team in this store have obviously been handpicked to open up to customers and give great advice .. suggesting fragrances and offers that you may overlook without any interaction .. great experience ...
Victoria Secret is the popular lingerie brand with several options of female underwears to pick from. There are also wears that are not lingerie; joggers, jumpers, shirts and even perfumes and beauty products thrown in.
Beautiful ladies Pyjama set's, bags, shoes also perfume and body sprays amazing! Clean and tidy store Friendly and helpful staff. Definitely recommend
Sadly this shop has gone down hill. Went a few years ago and the staff couldn’t do enough for you however after latest visit staff didn’t really care stood around chatting to each other. Stock levels poor most of the drawers empty and then a ridiculous wait at the cash desk whilst the one staff at the till was on and off dealing with a customer and didn’t think to get anyone else to help whilst the queue built up. Will be looking else where for good quality bras as won’t be spending my cash here anymore.
Amazing shop, good quality stuff and beautiful women everywhere
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